Chris Pope
- Chief Customer & Product Officer, AutomatePro
Upper Boddington
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Articles by Chris Pope
Showing there are multiple features with the same point location using Leaflet while maintaining ability to filter data
I have a dataset of training sessions provided at various sites in Greater Manchester. The training sessions have different names, but in many cases, the sites may be the same.
How do I show there are multiple features with the same point location using Leaflet, while maintaining the ability to filter the data?
I have a dataset of training sessions provided at various sites. The training sessions have different names, but in many cases, the sites may be the same.
ServiceNow powers up new data centres for next-gen experiences
As businesses in every vertical move toward business models centred on OpEx (operational expenditure), they can create more agility as they free themselves up from the CapEx-heavy ways of the past. This agility naturally enables heightened business resilience in fast-changing markets (even without the disruption factor that comes with global health crises) and helps the business deliver improved customer experiences.
The Biden Regime Collapses the ‘Public’-‘Private’ Distinction Merging the state and the corporate sphere into one disfigured blob, historically speaking, is a hallmark of actual fascism. By Josh Hammer | RUTHFULLY YOURS
The Biden Regime Collapses the ‘Public’-‘Private’ Distinction Merging the state and the corporate sphere into one disfigured blob, historically speaking, is a hallmark of actual fascism.
5 Change Management Lessons from Leaders in the Tech World- Workflow™
Every enterprise must adapt to the breakneck pace of tech innovation and digital transformation. Leadership and change-management strategies are critical parts of that effort. In this Crash Course, we identify a variety of approaches to guide a digitally powered enterprise through rapid change—from embracing empathy and diversity to leveraging new opportunities in crisis management.
Crash Course: Experience Management Fundamentals
Companies transitioning to hybrid work models must continue to explore new digital tools and platforms to keep employees and customers satisfied and engaged. Designing great digital experiences for each group is smart strategy and is becoming an important determinant of business performance. In this Crash Course, we feature several approaches companies can take to design great experiences that offer major payoffs.
The hybrid work ultimatum - give workers flexibility, or prepare for a talent exodus
(© StockSnap - Pixabay) What's this strange new world we're moving into, where hybrid working is becoming a strategic choice and not just an urgent necessity? In any case, if I had to choose between flexibility or returning to the nine to five, I certainly know where I'd rather be.
Strategies for the transition to hybrid work
As organizations consider hybrid work models, many are focused on giving employees flexibility to operate when, where, and how they see fit. Many will also need to rethink not just basic challenges such as the configuration of office space, but new ways to connect and engage with employees. Digital workflows are a key enabler for all those possibilities. In this Crash Course, we highlight several strategies companies can consider as they shift into a new era of work.
Een pleidooi voor 'digital twins' van medewerkers
Het creëren van digital twins is een beproefde methode om de kwaliteit van producten te borgen. Fabrikanten en ingenieurs gebruiken het om ontwerpfouten of prestatieproblemen op te sporen en te elimineren vóór implementatie. Wat als we eenzelfde methode zouden inzetten voor het meest waardevolle onderdeel van de organisatie, de medewerkers? Zie een ‘digitale tweeling’ van een werknemer als een virtuele simulatie van hem of haar.
ServiceNow BrandVoice: Never Mind The Tools, Here’s The Transformation
Build a more agile business without worrying about the technology behind it. The last year has been a white-knuckle ride for the world.
Why human-centric metrics are essential to business agility
(© S. Hermann & F. Richter - Pixabay) A year into a global pandemic, it's safe to say that many of us have never experienced such extensive disruption - whether it's at work, or in our personal lives. But as difficult as this kind of disruption can be, it's certainly a driver to get our priorities straight. Indeed, the past twelve months have clearly distinguished those businesses that are agile and proactive from those that simply aren't.
Building digital workflows for the long game
(Image by jeonghwaryu0 from Pixabay) Nobody, from London to New York, to the outer wilds of New Guinea, needs to be told that 2020 was a truly disruptive year. Although we've seen some businesses sadly falter, the general response to the Covid-19 pandemic has been one of resilience, adaptability and a willingness to just ‘make things work' in the situation we have all been faced with.
COVID-19 highlights the need for a platform of platforms approach - it’s a once-in-a-generation opportunity
(Image by Engin Akyurt from Pixabay ) I think we can all agree that 2020 has been a year of fundamental and all-encompassing change, forcing us to rethink the way we live and the way we work. At the enterprise level, this process has driven many technology initiatives from the aspirational to the foundational. What was a medium- or long-term strategic goal, has now in so many cases become a short term imperative.
Innovate Today For Better Work Tomorrow
Learn the three critical components for creating the workplace of the future. Navigating the world today can feel like a trial by fire. But if the world is burning, remember the phoenix. A symbol of eternal transformation, this mythical bird bursts into flame every 500 years, only to rise from the ashes stronger and wiser than before. Even before COVID-19, work as we knew it was sputtering.
AI Is The Brain’s Exoskeleton
With a boost from AI, human ingenuity can soar to new heights. Computers today are smart. Super smart. But we humans are still smarter. We are now at a point with artificial intelligence (AI) and machine learning (ML) where we can use a new confluence of forces to increase human productivity and ingenuity. All the while, we must remember why we’re using these new tools and how they can help us work smarter and faster.
ServiceNow's Next-generation Data Centres
The planet runs on data. In this time of the COVID-19 pandemic, we understand, more than at any time in our past, just how important it is to have access to data-driven applications, services, and functions in every form. ServiceNow has operated with a wholly data-centric mindset from our inception in 2004.
3 Questions Business Leaders Should Ask Themselves
Enabling remote working is not a new thing; it’s a concept companies have grown with as they utilise technology to scale globally. But never has working from home been so robustly tested as it is right now. Many organisations have adapted successfully as remote working has moved to an absolute necessity, but others are faring less well and it’s posing big problems for them.
Three questions tech leaders should ask during the pandemic
link to original article We’re living through unprecedented times, dealing with a situation completely out of our control. But while tech leaders have no way of managing the pandemic itself, they do have control over how their business responds and adapts to the chaos left by COVID-19. And for many, it’s exposing cracks in their IT management planning. Enabling remote working is not a new thing; it’s a concept companies have grown with as they utilize technology to scale globally.
Knowledge 2020 hackathon celebrates health and automation use cases
(Image by Free-Photos from Pixabay ) We know that software developers love to create. It's part of their core DNA and it's what drives them to be what we often like to call ‘creators’. The term has been popularised to denote individuals that live to make, create and sometimes deliberately break. To champion this ingenuity, every year we celebrate our ‘creators’ with our ServiceNow CreatorCon Hackathon. As we all know, 2020 is kind of different.
How will COVID-19 (Coronavirus) change the shape of work?
(© goodluz - Shutterstock) As I write this, the COVID-19 (coronavirus) contagion is rapidly spreading around the world, with many cities, regions and even entire countries entering a state of lockdown in an attempt to stem the spread of the outbreak. Quite suddenly, the vast majority of us — unless we rank as ‘key workers’ in medicine, food supply or in other core utility or public service roles — have had to get used to working from home.
Why it’s high time for IT in finance
01 March 2020 TECHNOLOGY By Chris Pope, Global VP Innovation, ServiceNow Chris Pope, Global VP Innovation, ServiceNow by Kudakwashe Muzoriwa The financial function is one of the more respected, highly-trained, and revered departments of any business.
Why It’s High Time For IT In Finance (And Beyond)
The financial function is one of the more respected, highly-trained, and revered departments of any business. Accountants (both management and chartered), actuarial professionals, and financial professionals of all disciplines generally take on several years of post-graduate studies that put them in line for a potential slot in C-suite management, if they choose to pursue that course.
The road ahead for software in 2020
The enterprise software industry is a river of constant change. New development methodologies, changing approaches to platform mechanics and the continual enhancement of existing toolsets and functions mean that we’re always looking to better the innovations of the last 12 months with increased power and functionality. Good software vendors are very transparent about their immediate future roadmaps. This helps customers plan their upgrade paths and predict their own commercial development roadmaps.
How to Get Smarter With Machine Learning
Global access to data is exploding. At the same time, our ability to categorise, classify and analyse this data is also expanding. In terms of how we apply this new opportunity for data analytics and data analysis tools in the enterprise, we need to ‘train’ the models we use and carefully supervise the process of machine learning as we move towards unsupervised learning capabilities. It’s time to get smarter at getting smarter. We’re gathering a lot of data these days.
Know your desired outcomes - IoT and the consumable future
Unless you’ve been living under a disconnected rock, you’ll know that the Internet of Things (IoT) has developed to become a new substrate layer of web-driven intelligence that is helping to connect our world. Fueled by data from sensors, cameras and all manner of gyroscopes and accelerometers, IoT gives us a new power to monitor, track, analyze and act upon the data being created in the world around us. But you already knew that part.
As business flows faster, DevOps is here to keep us afloat
Business has become faster. Not just because of connectivity and the fact that the world’s financial systems are more tightly interconnected than ever before. It’s also thanks to the IT department that works to orchestrate the data and applications that we use every day. The fact that we’re now all running on data-driven, software-centric operational backbones brings massive opportunities for efficiency and new economies of scale. But this new reality also comes with some important caveats.
On the quest for a modern and meaningful work experience
The term ‘work experience’ used to refer to the placement of 16-year old students in companies that were willing to accept an intern for a fortnight in order to put them through the rigors and realities of day-to-day office life. Today, the definition has moved on, and applies to everyone in the modern workforce. People now use the term to describe the quality of life that an individual has when she, he or they carry out the duties that they’re employed to execute.
How successful CIOs think – ServiceNow Blog
The global march to digital transformation and the impetus to create the modern data-driven business is on. In every industry, in every line of business across every department and in every time zone worldwide, we’re connecting, collaborating, and moving towards digital transformation. But it’s not quite that easy. You don’t just “turn on” digital overnight.
What happens when businesspeople start to build no-code workflow innovations?
Software application developers come in many shapes and sizes. Some are hard-core programmers who like to keep their nose in the code 24x7. Some are more focused on systems architecture and integration. Others are slightly less technical and have special skills in project management and team workflow issues. But they are all about to be impacted by the development of low-code environments.
Automation has changed the future of work. What about people?
The Artificial Intelligence (AI) renaissance that has so markedly affected the way technology platforms and devices of all kinds have developed this decade was at first met with skepticism. Thankfully, we’re mostly past the initial misperceptions and we’re now busy applying AI to the coalface of business workflows in every vertical. We now realize that AI isn’t going to make us all redundant overnight, but it is going to channel us towards some new roles in work.
UK technology thought-leader calls for a more human approach to AI
Artificial Intelligence (AI) is all about machines, obviously, except it’s not. In truth, discussions surrounding AI may often centre around how competent, intuitive and contextually aware the machine brains we are building have become. But really, AI is all about us―the humans—and how it can make our lives better. There was a time, perhaps even inside the current decade, when AI tools and functions were still associated with the fanciful ‘talking computers’ that featured in many 1980s movies.
Workflow is the big new talking point at the water cooler
The idea that company employees discuss and share their inner musings on corporate secrets when standing around the water cooler is probably more down to the movies than it is related to any form of reality. But if people are talking at work, one of the up-and-coming topics these days is their workflow – or lack of it. Regardless of whether people talk at the water cooler, the tea station, or while queuing for lunch, we all discuss our working life experiences with each other in an informal way.
Cobots - how to live with them, work with them and love them
The renaissance we are currently experiencing in Artificial Intelligence (AI) and all forms of Machine Learning (ML) has given rise to widespread discussion on how business will run in the immediate future. As the impact of AI starts to be applied to real-world use cases, we will inevitably need to get used to some new terminology. One of the technology industry’s new favorites is the notion of the ‘cobot’, standing for collaborative-robot. Cobots come in many forms.
Cobots - how to live with them, work with them and love them
The renaissance we are currently experiencing in Artificial Intelligence (AI) and all forms of Machine Learning (ML) has given rise to widespread discussion on how business will run in the immediate future. As the impact of AI starts to be applied to real-world use cases, we will inevitably need to get used to some new terminology. One of the technology industry’s new favorites is the notion of the ‘cobot’, standing for collaborative-robot. Cobots come in many forms.
Know Your Desired Outcomes―IoT and Consumables in 2019 (and Beyond)
By: Chris Pope, VP of Innovation, ServiceNow Unless you’ve been living under a disconnected rock, you’ll know that the Internet of Things (IoT) has developed to become a new substrate layer of web-driven intelligence that is helping to connect our world. Fueled by data from sensors, cameras and all manner of gyroscopes and accelerometers, IoT gives us a new power to monitor, track, analyze and act upon the data being created in the world around us. But you already knew that part.
Digital Is Now A Subject – ServiceNow Blog
There are college degrees in computer science and software engineering that feature various different programming languages and methodologies. Looking further, there are technical architecture courses and many extended forms of tuition designed to school us in every aspect of technology you can think of.
Know your desired outcomes - IoT and the consumable future
The Internet of Things (IoT) is leading us into a consumable future – to make the most of it, know what outcomes you desire, advises ServiceNow’s Chris Pope Unless you’ve been living under a disconnected rock, you’ll know that the Internet of Things (IoT) has developed to become a new substrate layer of web-driven intelligence that is helping to connect our world.
Financial services flex to a new, immersive digital dynamic
Financial services are transforming to a new digital dynamic that offers an immersive, opti-channel customer experience, writes ServiceNow’s Chris Pope Like all business verticals, the financial services industry has been going through a process of extreme transformative change driven by digitization over the last decade, if not more.
From theory to reality - powering up Industry 4.0
We have talked about the path to so-called Industry 4.0 here on diginomica. This term for a new age of industrial man and machines describes a seismic shift in infrastructure, operations and processes that is characterised by the arrival of cyber-physical systems and the layers of software-driven intelligent automation that they run on. In more basic terms, our working environments have been penetrated by the arrival of technology at almost every level.
7 service management techniques to avoid 9-digit losses
Mathematics redefined: Chris Pope, VP Strategy, ServiceNow, explains why 7 into 9 does go if we use a 7-point plan for service management intelligence to avoid 9-digit corporate losses. Rarely does a month go by without some major brand name hitting the headlines as a result of a security breach, a social media mistake, a huge customer-facing faux pas or some core operational mishap.
The rise of the RPA software robots
As of 2017, the term ‘robotics’ is still predominantly thought to refer to the humanoid mechanical robots that have taken a leading role in Science Fiction movies for years. Whilst this perception still exists, our wider notion of robotics is changing. Now a university course and (in some places) a school subject, robotics has progressed to include our understanding of the lasers, sensors and other equipment that goes to make up the so-called Internet of Things (IoT).
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