Clara Shih on Muck Rack

Clara Shih

San Francisco
As seen in: Apple Podcasts, LinkedIn, The New York Times, Forbes, TechCrunch, Fast Company, Fortune, Harvard Business Review, MarketWatch, The Mercury News and
Founder, New Work Foundation and Host, dear CC. Conditional AI optimist. Advisor/founder, Meta Business AI. Founder, Hearsay. ex-CEO Salesforce AI
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Clara Shih’s Biography

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Clara Shih is CEO and founder of Hearsay Social and member of the Starbucks Board of Directors. A pioneer in the social media industry, Clara developed the first social business application in 2007 and is a New York Times-featured bestselling author. She has been named one of Fortune’s Most Powerful Women Entrepreneurs, Fast Company’s Most Influential People in Technology, and Businessweek’s Top Young Entrepreneurs.

Hearsay Social is a Silicon Valley startup whose predictive analytics technolog…

Articles

How Data, Trust, and Contextual UX Deliver AI Success

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By Clara Shih
| salesforce.com
AI is the most promising technological disruption of our lifetimes, and will significantly affect every aspect of business operations, from sales and service to marketing, finance, legal, and human resources. Yet, even with global corporate investment in AI set to hit $200 billion by 2025 and generative AI making astonishing progress in the last year, I’m hearing from many company leaders that they lack clarity on how to get from pilot to full production and value realization.
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Salesforce AI CEO Clara Shih on Future of Slack, How Gucci Uses AI and Working with Marc Benioff on Apple Podcasts

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By Clara Shih, Jacob Effron, Patrick Chase
| Apple Podcasts
There’s an ongoing debate about where the most value will accrue in AI between incumbents and startups. Of the incumbents, few have shipped product faster than SalesforceAI. Today on Unsupervised Learning we had on Clara Shih, CEO of SalesforceAI and one of Time Magazine’s 100 Most Influential People in AI.
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Practical AI for the Enterprise: Lessons From Salesforce Customers

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By Michael Krigsman, Clara Shih
| CXOTalk
Michael Krigsman: Welcome to CXOTalk episode number 823. We're speaking with Clara Shih, who is the CEO of Salesforce AI. Clara Shih: I lead our AI efforts across the company. Previously, I was the GM and CEO of Service Cloud, which is our portfolio of customer support technology. And a couple of years ago, we started prototyping generative AI applications.
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