Skip To Main Content
Craig Durr on Muck Rack

Craig Durr

Austin
As seen in: The Collab Collective, LinkedIn, Reworked, No Jitter, UC Today, The Futurum Group, VKTR.com, Futurum Research
Researcher/analyst in the tech industry. Love data that creates insights. I look at human elements of our work lives - the workforce, workplace & the workflows
Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work. Claim your profile

Get in touch with Craig

Contact Craig, search articles and posts on X, monitor coverage, and track replies from one place.

Learn more about Muck Rack

Actions

Share this page

Is this you?

As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile

Articles

Webex and Intrado Bring Dedicated E911 Capabilities Into Cloud Calling

|
By Craig Durr
| The Collab Collective
The Brief: Webex Calling Multi-Tenant now supports Intrado Emergency Routing Service (ERS), giving enterprise customers an integrated option for emergency call routing and dispatchable location delivery. It is available through the Cisco SolutionsPlus Program. The service connects Intrado’s emergency communications capabilities with Webex Calling for cloud calling environments.
Open in Who Shared Issue with article?

Twilio’s New Platform Connects Memory, Intelligence, And AI Agents

|
By Craig Durr
| The Collab Collective
The Brief: Twilio has unveiled four platform products at SIGNAL São Paulo: Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect. The capabilities are designed to maintain customer context across interactions involving people, AI agents, and communication channels. Twilio introduced Brazil availability for Interconnect and enhancements for Flex Conversations, including task pausing, wrap-up workflows, and automated chat alerts.
Open in Who Shared Issue with article?

Lenovo and AMD Build the Foundation for Enterprise AI Factories

|
By Craig Durr
| The Collab Collective
The Brief: Lenovo has announced its adoption of the AMD Helios™ rack-scale solution, becoming one of the earliest OEMs to support the platform for hyperscalers and NeoCloud providers building AI factories.
Open in Who Shared Issue with article?
See all 414 articles