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Debbie Boone on Muck Rack

Debbie Boone

(She/Her)
  • Veterinary Consulting Service, and Writer, Freelance
South Carolina, United States
As seen in: Lulu Press, Inc., dvm360, NEWStat AAHA, Veterinary Practice News, Clinician's Brief, Today's Veterinary Business
Covers:  Team development, leadership, customer service, communication, personality profiles,
Doesn't Cover: veterinary medical procedures, accounting, animal rescue, animal nutrition, financial analysis

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Debbie Boone’s Biography

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Debbie Boone is a self-professed “customer service geek and champion for animal health”. She began her training in business management and the care of customers while growing up in her family’s six restaurants. She laughingly jokes “her parents were firm believers in child labor” so she started working with the public at the ripe old age of twelve. A love of animals lead her to a degree in Animal Science from NC State University. To get her foot in the door to her dream job, she began her caree…

Debbie Boone’s Journalist Portfolio

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The most uncomfortable conversations in practice management

The most uncomfortable conversations in practice management

As a former manager, I would have rather faced an angry client than to have to tell one of my staff members t…

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Managers: 6 ways to make veterinary receptionists love you

Managers: 6 ways to make veterinary receptionists love you

They're at the front lines of your practice every day. They're in the trenches, making clients happy with the…

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Managers: 5 reasons receptionists hate you

Managers: 5 reasons receptionists hate you

Managers listen up: Your receptionists have spoken and they have a lot to say about your management style. Ch…

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Eavesdropping Can Be A Good Thing at A Veterinary Practice - Weave

Eavesdropping Can Be A Good Thing at A Veterinary Practice - Weave

As a kid, I was taught to respect others' privacy by not listening in on personal calls. My grandmother's hom…

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That Sounds Like a Plan

That Sounds Like a Plan

Country music singer Tom T. Hall's 1972 song "Old Dogs, Children and Watermelon Wine" included the famous lin…

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A Diabetes Success Story

A Diabetes Success Story

Anyone who has worked in a veterinary practice expects to receive calls about a friend or family member's pet…

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Articles

That Sounds Like a Plan

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By Debbie Boone, Debbie BooneCcs
| Today's Veterinary Business Verified
Debbie Boone is the owner of 2 Manage Vets Consulting and the 2022 president of VetPartners. She has worked in the veterinary profession for more than 35 years as a practice manager, consultant and speaker. She enjoys improving both workplace culture and the well-being of veterinary professionals. She hosts “The Bend,” a vodcast that invites guests to share stories of resilience over adversity.
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A Diabetes Success Story

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By Debbie Boone
| Today's Veterinary Business Verified
One cat owner, guided by her veterinary-aware daughter, responded appropriately when the clinical signs pointed to a likely diagnosis. Written by Debbie Boone, CCS, CVPM in December 2021 Thirteen-year-old Charlie gets an insulin shot every day at 8 a.m. and 8 p.m. Anyone who has worked in a veterinary practice expects to receive calls about a friend or family member’s pet health problem. When my mom said, “Deb, I think something is wrong with Charlie,” I wasn’t surprised.
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3 curbside takeaways veterinary teams can take into the future

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By Debbie Boone
| NEWStat AAHA Verified
AAHA AAHA publications NEWStat 2021--07 3 curbside takeaways veterinary teams can take into the future Sponsored content from CareCredit - 7/1/2021 As a management consultant, I’ve been amazed at how veterinary teams have adapted to the changes brought about by the Coronavirus pandemic. Now that vaccines and declining risk are letting us return to a more normal workflow, let’s keep the positive aspects of curbside care.
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Interview

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Have you ever used a typewriter?

A long time ago.

How is social media changing news?

It is allowing echo chambers and causing legitmate journalists to suffer loss of credibiltiy in the public

What does it mean to be a journalist?

I get to share the benefits of my study and research with people who need it but don't have time to do it.