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Dominic Kent on Muck Rack

Dominic Kent

  • Content Director, Mio and Contributor, Freelance
Padstow
As seen in: Apple Podcasts, LinkedIn, Microsoft Learn Blog, Medium, Product Hunt, Business 2 Community, Thrive Global, RingCentral Blog, Zapier, UC Today and
Covers:  Unified Communications, Collaboration, Microsoft, Cisco, Slack, Technology
Doesn't Cover: Networking, Connectivity
I grow unified comms brands with high-quality content and help freelancers grow their careers. Author of The Autonomous Freelancer.

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Dominic Kent’s Biography

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Keen wordsmith turned Marketing pro. Product background in VoIP and Unified Comms led to Product Marketing. Product Marketing led to blogging. Blogging evolved into Content Marketing.

Unified Comms & Collaboration is crying out for some good content. I aim to help this cause.

Dominic Kent’s Journalist Portfolio

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How to snooze notifications and avoid app overload

How to snooze notifications and avoid app overload

Slack, Microsoft Teams, Cisco Webex Teams and email. After walking my dogs this morning, I counted back to se…

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Slack & Microsoft Teams integration: how to connect Slack to Microsoft Teams

Slack & Microsoft Teams integration: how to connect Slack to Microsoft Teams

As enterprises find more instances where fragmentation occurs within diverse teams, federation and interopera…

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Slack & Microsoft Teams integration: how to connect Slack to Microsoft Teams

Slack & Microsoft Teams integration: how to connect Slack to Microsoft Teams

As enterprises find more instances where fragmentation occurs within diverse teams, federation and interopera…

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Connect Microsoft Teams and Cisco Webex in 4 ways

Connect Microsoft Teams and Cisco Webex in 4 ways

Enterprises end up with users on both Microsoft and Cisco platforms all the time. For many reasons and in man…

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Slack & Webex Teams integration - connect Slack and Webex Teams

Slack & Webex Teams integration - connect Slack and Webex Teams

Connecting Slack and Cisco Webex Teams needs to be native, seamless and simple to administer. Standalone, bot…

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Mio wins Best Innovation for Collaboration at Enterprise Connect

Mio wins Best Innovation for Collaboration at Enterprise Connect

We are immensely happy to announce that we have been awarded the Best Innovation for Collaboration award at E…

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Articles

The A-Z Of Industry Buzzwords You Must Retire From Your UC Marketing

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By Dominic Kent
| ucmarketing.co.uk
If your unified communications or contact center copy sounds like everyone else’s, it’s probably because you’re all using the same tired buzzwords, vague claims, and insider jargon. The result: buyers tune out, your differentiation disappears, and your “innovative, seamless, AI-powered customer-centric solution” sounds exactly like the one they saw in the last 12 vendor decks. Time for some tough love.
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Introducing the newest SharePoint event on the block

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By Dominic Kent
| ideagen.com
There’s a quiet problem I see in almost every Microsoft 365 conversation I’m part of. Not a tooling problem. Not a licensing problem. And definitely not a “we need to buy something new” problem. It’s this: Most organisations already own a productivity platform powerful enough to change how they work—but they’re only using a fraction of it. Email is still the system of record. SharePoint is deployed but underutilised. Compliance exists as a set of features, not a functioning programme.
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The Best Bits From Cavell Enable December 2025

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By Dominic Kent
| ucmarketing.co.uk
*This article is sponsored by Imagicle. As you walk into any Cavell event, you’re greeted with the friendly faces of the event team who recognise you and have your badge (and directions to coffee) ready. This simple pleasure is one of the major wins this event has over larger events in our industry. You walk through to the exhibition floors and people say hi and tap you on the shoulder.
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https://dispatch.m.io/enterprise-messaging-wars-slack-microsoft-teams/