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Don Ryan on Muck Rack

Don Ryan

  • Senior Vice President - Research and Advisory, HfS Research
Boston
As seen in: HfS Research, LinkedIn, Supply & Demand Chain Executive
Marketing consultant with HFS Research, a major international research firm. Friend to animals. Movie, media and surf motivated.
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Articles

From AI to outcomes: closing the value gap in non-bank lending

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By Divya Iyer, Don Ryan
| HfS Research
The HFS Market Impact Report, From AI to Outcomes: Closing the Value Gap in Non-Bank Lending, produced in partnership with Cognizant, is for CIOs, CTOs, and business unit heads in non-bank lending working to convert scattered AI investment into measurable bottom-line results. Executive summary Artificial intelligence (AI) has stopped being a technology problem. The tools exist, the capability is real, and the deploying costs continue to fall.
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Agentic AI forever changes the telco operating model

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By Joel Martin, Suhas A R, Don Ryan
| HfS Research
HFS Research, in partnership with Amdocs, surveyed 90 Tier-1 telecom executives across Europe, Australia, and North America and conducted multiple in-depth interviews across customer experience (CX), BSS, OSS, IT, and financial operations. Our research identifies where telcos are investing in agentic AI, how it is (or isn’t yet) delivering value, what outcomes they are seeking to measure, and where operating-model shifts are required to move from incremental pilots to scalable impacts.
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Enterprises must prepare urgently as AI will flip the tax and audit models soon

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By Biswadeep Ghosh Hazra, Don Ryan, Saurabh Gupta
| HfS Research
What is the study about AI will have a significant impact on the way professional services are delivered. HFS researched the effect of AI on the delivery of tax and audit services. The research comprised two surveys to understand the implications and impact of AI on professional services conducted in 2024.
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