Eeva Haaramo has covered the Finnish startup and tech scene for the past seven years. As a freelance journalist, she enjoys writing about entrepreneurs, innovation and industry trends in the Nordic region. She has a passion for fitness and green tech.
Nordic banking giant Nordea is rolling out artificial intelligence (AI) technology to speed up its customer service processes. The software, developed by Estonian startup FeelingStream, analyses customer messages and feedback and automatically forwards them to the right recipient. Trialling initially in Finland, FeelingStream’s software will be used by Nordea to prioritise loan queries and applications.
2017 is shaping up to be a big year for cloud giant Amazon Web Services (AWS) in the Nordics with a brand new dedicated office in central Stockholm and plans to open the company’s first datacentres in the region in 2018. Darren Mowry, managing director business development EMEA, told Computer Weekly about AWS’ Nordic ambitions and the region’s booming startup scene. AWS has been gradually growing its Nordic presence ever since it opened a point-of-presence (POP) in Sweden in 2011.
Newly founded Norwegian Railway Directorate, Jernbanedirektoratet, is laying down tracks for the country’s cloud push, as it becomes the first public authority to run all IT services in the cloud. The government has a cloud-first policy which drove the organisation’s plan. “There is a recommendation [in the government’s IT strategy] to look for cloud solutions and, if there are no obvious reasons not to use them, you should go for them.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".