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As the customer experience becomes more digital, consumer feedback represents the cornerstone for business improvements. Yet, as data increases, its interpretation becomes more complex. So how do you simplify work for you and your team? If you haven’t already, now may be the time to use AI for its revolutionary approach to analyzing customer feedback.
Elena Doynova is a digital marketing professional with a penchant for blogging and social media, currently focusing on building the marketing strategy for SessionStack - a leading session replay vendor venturing into the world of AI. Never miss a post. Subscribe to keep your fingers on the tech pulse.
As if you needed another transformation. If you’re looking for a little respite from the constant changes that have befallen our not-so-humble species, sorry to inform you that this is not going to happen anytime soon. Artificial Intelligence (AI) is here and it's already turned half our world around – at least for digitalized businesses. That's not bad, but it takes some time to accept. For product teams whose lives are an endlessly iterative process, this shouldn't be a shock.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.