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Articles by Elise Carmichael
Council Post: When To Use Large Language Models—And When Not To
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. As I am about to launch new AI capabilities for IT in the market, I can't help but think back to a quote from Zack Kass, OpenAI’s former go-to-market head.
Council Post: On The Road To Autonomous IT—With Barbie
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. As a woman in a male-dominated field, I loved the Barbie movie. As a Rubik’s cube kid who cried when dolls were given to me as presents, I was surprised by how much I enjoyed it. Allow me to explain.
Council Post: Are Your Generative AI Use Cases Serving Up American Cheese Or Rich Stilton?
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. It was only three years ago that the Nobel Laureate Kazuo Ishiguro published Klara and the Sun, a fascinating novel about an artificial friend powered by the sun. Even then, such an imagined application of artificial intelligence seemed far-fetched. Today, I don’t think a future populated by artificial friends is too distant.
Council Post: My Five Predictions On AI For IT In 2024
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. It’s been a little more than a year since OpenAI launched ChatGPT using the GPT 3.5 large language model (LLM), forever disrupting business as usual everywhere.
How CIOs Can Unleash IT Visibility for Operational Efficiency
What’s the value of employee engagement in the workplace? A staggering $8.8 trillion, according to Gallup. But why does this matter? Without adequate engagement, employees feel disconnected and isolated, directly affecting an organization’s productivity and profitability. In fact, research also found that only 33% of employees feel engaged at work, and just 38% of those employees feel they have the materials and equipment they need to do their jobs.
Council Post: Understanding Endpoint Data: Why Complete IT Visibility Does Not Mean Big Brother Is Watching
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. IT teams often struggle to see what’s going on across the IT estate—that is, the entire digital ecosystem of devices, from laptops and desktops to servers and mobile devices, that keep your company running and enable employees to be productive.
Council Post: Three Questions To Ask Yourself Before Launching A Generative AI Project
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. As the CTO of a software company, I, like many of my peers, have found myself engrossed by generative large language models ever since OpenAI's release of the GPT-3 model in 2020. With eyes glued to Microsoft's ongoing developments in deep engagement and Copilots, I can only imagine the power of these models when trained on even more data.
Bridging the Gap Between Employees’ Expected Digital Experiences and Your Company’s Actual Digital Experience
Accelerated digital transformations created significant gaps between employees’ expected experiences and the experiences that companies provide. In an attempt to engineer effective, digitally enabled workplaces, companies raced to acquire an abundance of systems to support the workforce - with mixed outcomes. Now, there is a major disconnect between executives’ understanding of employees’ digital needs and employees’ own expectations.
Council Post: The Rise Of The Chief Workplace Experience Officer And The Employees’ Digital Experience
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform.
How to maximise the productivity and job satisfaction of remote employees
By Elise Carmichael, CTO at Lakeside Software, reveals her most powerful tips Oganisations are on the hunt for IT strategies that will increase productivity and satisfaction among their remote workers. While some cling to traditional in-person offices, many are embracing the remote or hybrid workforce model. But to make it work, flexible IT networks and top-notch security are necessary. According to AT&T's study, fully remote workforces are set to drop from 56% in 2021 to a mere 19% in 2024.
Council Post: Data Is The Key To A Proactive IT Strategy
Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. getty For decades, companies have taken a reactive approach when managing their technology. The general mindset has been: "If it's not broken, don't touch it." Even worse, many wait until there's a problem, let the person or team report a problem, scramble to figure out the problem and then work to resolve it.
Balancing Productivity and Remote Work to Avoid The Great Resignation
By Elise Carmichael The business world is facing an ever-growing challenge: striking the balance between optimising employee productivity levels and providing job satisfaction. Here we explore workplace productivity and effective strategies to counteract challenges among remote workers in particular. With recent waves of “The Great Resignation” and “Quiet Quitting,” companies are grappling with challenges that affect workplace productivity, as never before.
Understand what digital employee experience really is
It’s been three years since companies across the globe took an unplanned shift to a remote workforce. There was much scrambling under the IT hood, so to speak, back then to ensure that enterprise IT networks could handle essentially thousands of distributed “offices” as employees, students, and even primary school children Zoomed, Googled, Slacked, and Teamed their way toward being as productive as possible.
Six Strategies for keeping remote workers engaged
Elise Carmichael, Chief Technology Officer, Lakeside Software It’s been three years since companies across the globe took an unplanned shift to a remote workforce. There was much scrambling under the IT hood, so to speak, back then to ensure that enterprise IT networks could handle essentially thousands of distributed “offices” as employees, students, and even primary school children Zoomed, Googled, Slacked, and Teamed their way toward being as productive as possible.
Hag Storm - Books from Scotland
PART OF THE Tricks and Treats ISSUE ‘But it was ‘Tam o’ Shanter’ that really captured my imagination, and I found the story of witches at Halloween both spellbinding and spine-chilling all at the same time.’ Victoria Williamson has loved Burns’ poetry since she was in school, and her latest book for children Hag Storm takes ‘Tam o’ Shanter’ as its spooky inspiration. Here she tells us how Burns has influenced her throughout her life.
Hag Storm - Books from Scotland
By (author) Victoria Williamson; Illustrated by Elise Carmichael In 1771, Robert Burns, future national poet and folk hero of Scotland, has big problems.12-year-old Rab spends all of his time doing backbreaking work on his family’s farm instead of attending school, but when he finds a hag stone in one of the fields, everything changes.Looking through its circular hole, he sees witches gathering in a coming storm, and they’ve set their sights on his family.
Explainable AI: Humanizing Artificial Intelligence
Artificial intelligence (AI) is usually treated as a black-box exercise. That means no one pays attention to how the technology works, just that it seems to work correctly. In some circumstances, that’s fine, because most of the time we care about the results, not how they are achieved. Unfortunately, treating AI as a black-box process creates problems with trust and reliability. On purely technical grounds, it also makes it hard to analyze or resolve issues with AI models.
Investing in QA is like buying insurance: Know your risk
Chief information officers have a number of critical mandates these days, from managing diverse IT infrastructure to helping business units develop revenue-driving services and ensuring great uptime and experiences for users. The thread stitching together all of these goals is software quality. Yet CIOs aren’t always on the same page as the quality assurance team. They may lack insight into what QA needs to deliver acceptable quality at every level — not just the core functionality.
7 SDLC Phases: An Insider’s Guide to the Methods, Tools & More
What does it actually mean to cycle through the SDLC phases in today’s world? In this guide we will dive into the SDLC phases, breaking down each phase by trends, types of tools and what each phase means for developers and testers. Take a minute to look around you. What do you see? You’re obviously reading this on some sort of device, be it a computer, phone or tablet, and I’m willing to bet the other two aren’t that far away.
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