Eric Klein on Muck Rack

Eric Klein

  • Tech Analyst, VDC Research Group
Boston
As seen in: TechTarget, Morning Consult, JD Supra, European Urology, Contact Center World, Pipeline
High tech analyst with expertise in enterprise SW & mobile apps, app styles, dev platforms and security. Thoughts/opinions are my own.
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Articles

The AI Voice Compliance Crisis Nobody Is Talking About - Eric Klein - ContactCenterWorld.com Blog

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By Eric Klein
| Contact Center World
Your Privacy When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings.
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Day 3 Notes from the 44th Annual J.P. Morgan Healthcare Conference | JD Supra

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By Eric Klein
| JD Supra
I have to admit to an instinctive gut reaction of skepticism when Kimberly Powell of NVIDIA on Monday said that “AI is a once-in-a-lifetime shift for the healthcare industry.” Intellectually, I am excited by AI and its possibilities, but I well know healthcare’s slow and steady approach and rigid workflows can chew up technology gains and the harsh realities that present when technology meets a highly regulated industry.
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Day 2 Notes from the 44th Annual J.P. Morgan Healthcare Conference | JD Supra

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By Eric Klein
| JD Supra
J.P. Morgan continues to surprise us at lunch, with the Mayor of San Francisco sharing on Monday an update on recent improvements in the city.
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