GetPractice Help

Most operational decisions in an independent medical or dental practice are made under time pressure with incomplete information. Hiring a practice management consultant is the decision practice owners turn to when they recognize that the operational gap exceeds their capacity to close. The mistake is not the decision to bring in outside help.

Most independent practices treat HIPAA as a documentation exercise. The policy binder sits on a shelf, the privacy notice is posted, the staff training certificate is in the file, and the assumption is that the practice is covered. Enforcement patterns over the last several years suggest a different exposure model. The settlements that reach small practices are rarely about the policies that were missing on paper.

Most physician owners consider switching EHR systems when frustration peaks. Support hold times have crossed an hour. Productivity has dropped enough that two providers are working late three nights a week. The system has felt wrong for at least eighteen months. The decision then forms around the frustration. A new vendor is researched, a demo is scheduled, and a migration is planned for the slow season. What rarely happens is the prior question.