Helen Dewdney

Verified

(She/Her)

Customer Experience and Rights Specialist and Author, How to Complain, Freelance
Consumer Champion, Journalist and Blogger, The Complaining Cow

London

Business and Finance, United Kingdom

As seen in: The Complaining Cow, LinkedIn, MSN Singapore, Daily Mail, Financial Times, MSN UK, The Daily Mirror, The Guardian, The Independent (UK), The Mail on Sunday, The Telegraph and

Covers: consumer rights, improving sales, consumer legalities, involving children and young people in improving sales, complaining effectively, customer service, topical consumer issues

Consumer Expert & Media Commentator | TV & Radio Contributor | Journalist | Author of 4 Bestselling Books | Speaker & Consultant Rep Cloud9Mgmt

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Helen Dewdney’s Biography

Freelance consumer journalist

I am The Complaining Cow and blog at www.thecomplainingcow.co.uk

I have written articles for This is Money, The Telegraph, The Guardian, The Metro, Good Housekeeping, That's Life, The Motley Fool and Financial Times. I contribute expertise to a wide range of printed and online and broadcast media. In particular, You and Yours, Moneybox, BBC Breakfast, Rip Off Britain and The One Show.

I also undertake investigations.

Co author of Ombudsman Omnishambles - Serious unresolved issues affecting the operation of the ombudsman ADR system in the UK in 2016 and More Ombudsman Omnishambles in 2018.

Author of Whirlpool - The Tumble Dryer Story without the spin

Helen Dewdney

Helen Dewdney’s Biography

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Helen Dewdney

Helen Dewdney’s Biography

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