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Jake Rheude on Muck Rack

Jake Rheude

Knoxville
As seen in: Business Insider, Forbes, Entrepreneur, Business 2 Community, Jotform Blog, Search Engine Journal, ReadWrite, Flippa, Capterra, Retail TouchPoints and
B2B Marketing | Contributor @Forbes & @Entrepreneur
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Articles

How to improve your e-commerce customer retention

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By Jake Rheude
| Jotform Blog
The customer retention conversation always includes the cliché that it’s cheaper to get your existing customers to make another purchase than to find a new customer. But what if we look at customer retention from a slightly different angle? It’s a whole lot easier to set up customer retention tools and practices than to build enough marketing campaigns to replace existing customers with new ones.
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What is a Client Portal? (+ Why Your Agency Needs One)

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By Kevin Frei, Dan Demers, Jake Rheude, Amber Steel
| G2 Verified
Client portals have come a long way. What was once considered a "nice-to-have" feature is now a game-changer for customer-focused businesses. You can’t simply underestimate the impact of client portals from a customer service standpoint. These platforms offer a dedicated self-service space and 24/7 availability, where customers can access the information they need or request services at their own pace.
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Council Post: Marketing In The Age Of Misinformation: Points From The Dr. Death Case

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By Jake Rheude
| Forbes Verified
Jake is the CMO for EcomHalo, an omnichannel fulfillment & retail acceleration partner for growing D2C brands. getty I recently drove 18 hours from Tennessee to Colorado. On the way there, I binge-listened to the podcast Dr. Death—because what better to keep you awake on a long journey than bone-chilling true stories of spinal surgery gone wrong? At the very least, you’re compelled to sit up straighter.
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