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How do you attend to 40,000 new customers who are knocking on your door every day? That was the question posed by Jirayut Topp, founder and CEO of Bitkub, at 8x8’s most recent webinar. And, it’s a timely question because the pandemic has put many businesses into a pressure cooker, forcing entrepreneurs to transform digital channels from secondary concerns to the main mode of customer interaction.
Janice Rapp August 12, 2021 Each year, when the Magic Quadrant (MQ) is published, I look forward to generating a quick visual to assess year-over-year changes. By placing the current year graphic over the previous year’s, it’s easy to see the movement and degree of change amongst the vendors. The scoring of each vendor’s product/service capabilities and support for specified use cases is standardized by Gartner and changes very little from year to year.
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