Li Xin Teo

Consumer behaviors are constantly evolving, which means that your customer experience design needs the ability to adapt along the way. There’s no one-size-fits-all solution. So, would you then need to source, procure, and deploy a different solution every timeyour business use cases change? Well, no! This is where the benefits of 8x8 Communication APIs shine. Our latest release of 8x8 Communication APIs gives you even greater flexibility, so you can adapt more quickly to changing consumer needs.

Li Xin Teo August 05, 2022 Digital banking has become the preferred solution for addressing the disparity in access to formal banking services in rural communities. As mobile-friendly banking solutions do not rely on physical infrastructure, they can be more easily accessed by those living in geographically dispersed places—something that is very much needed in the Philippines.

8x8 callstats: Giving Productivity and User Experience a Boost in an Era of Remote Work Imagine that you’re calling into customer support, and after waiting for what seems like forever, you’re finally connected with an agent. But then, it’s hard to hear them because there’s a loud, intermittent echo interrupting your conversation. The agent apologizes a few times for not being able to catch your answer or verify your question.