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Jean-Louis Barsoux on Muck Rack

Jean-Louis Barsoux

As seen in: MIT Sloan Management Review, Harvard Business Review, Albany Business Review, Forbes India, Stanford Social Innovation Review, Strategy + Business, IndustryWeek, Manager Magazin, I by IMD, Chief Executive Magazine and
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Articles

Think you don’t play favorites? Think again

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By Ginka Toegel, Jean-Louis Barsoux
| I by IMD
Ask yourself these simple questions to identify people in your outgroup. Think back to what happened in the past week with each direct report. Did you: Seek their company? Did your interactions extend beyond immediate task issues to discuss big-picture issues or engage in social conversation? Acknowledge their capabilities? Did you solicit their input in meetings or defer to their ideas? Assist their growth?
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Don’t mention it! Tackling your team’s taboos, Part 4

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By Ginka Toegel, Jean-Louis Barsoux
| I by IMD
These undiscussables are collectively held, unconscious behaviors—the most difficult to uncover. Team members may notice isolated problems in their dynamic but cannot connect the dots to identify root causes. As a result, they often jump to the wrong conclusions about what drives team inefficiencies and poor performance, which can cause anxiety. Though unnoticed by the team, such behavior patterns may be readily discernible to outsiders.
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Is it time to tackle your team’s taboos? Part 3

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By Ginka Toegel, Jean-Louis Barsoux
| I by IMD
Some undiscussables are rooted in negative feelings (such as annoyance, mistrust, and frustration) that are difficult for team members to label or express constructively – but manifesting one’s anger or resentment is not the same thing as discussing it. Go through this checklist to see whether team members are harbouring negative feelings towards each other: Do meetings feel antagonistic (tempers fray; disagreements become personal)?
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