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Jochelle Mendonca on Muck Rack

Jochelle Mendonca

Verified
Mumbai
As seen in: Times Internet, ET Prime, ETCFO, ETCIO, ETHRWorld, ETTech.com, MSN India, The Economic Times, The Times of India, India Times, Flipboard and
I cover Enterprise IT for ET Prime. Ex-Economic Times and Reuters. Compulsive book reader and hoarder. Reach out at jochelle.mendonca@timesinternet.in
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Articles

AI talent gap leaves IT firms scrambling for forward deployed engineers

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By Jochelle Mendonca Verified
| ETTech.com Verified
Synopsis Indian IT firms are facing a shortage of Forward Deployed Engineers (FDEs), crucial for AI adoption and client-site customization. To compensate, companies are bundling multiple specialist roles into a single FDE, leading to clients not receiving the expected deep tech expertise and potentially higher billing rates.
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‘Outcome-based’ contracts risk revenue growth for tech firms

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By Jochelle Mendonca Verified
| Inkl
As artificial intelligence (AI) pushes Indian IT companies and clients towards “outcome-based” contracts, the shift is making revenue less predictable for service providers and increasing their exposure to litigation, according to experts. The growth of AI is sparking more discussions about outcome-led deals, as clients believe that business results can now be measured more accurately. On the other hand, IT service providers see it as a means to achieve client loyalty.
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Outcome-based contracts risk revenue growth for tech firms

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By Jochelle Mendonca Verified
| MSN India Verified
Jochelle Mendonca As artificial intelligence (AI) pushes Indian IT companies and clients towards “outcome-based” contracts, the shift is making revenue less predictable for service providers and increasing their exposure to litigation, according to experts. The growth of AI is sparking more discussions about outcome-led deals, as clients believe that business results can now be measured more accurately. On the other hand, IT service providers see it as a means to achieve client loyalty.
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