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John Tschohl on Muck Rack

John Tschohl

Minneapolis
As seen in: Constant Contact, HospitalityNet, HometownSource, Telegraph Herald, Franchising.com, HR.com, 4Hoteliers, Smart Meetings, Promotional Products Business-PPB, AQUA Magazine and
The Guru of Customer Service by USA Today and Time Magazine. Helping companies create a service culture for over 47 years through programs, seminars, and books.
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Articles

A Crucial Question: Can I Help You?

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By John Tschohl
| Franchising.com Verified
We all need help on occasion. Unfortunately, too many of us hesitate to ask for it or to offer it. It doesn't have to be that way, nor should it. Don't wait for a customer or a coworker to ask you for help. Instead, approach them and ask this question: Can I help you? That's important because it not only puts you in the driver's seat, it demonstrates your willingness to be of service, and service is critical to the success of every company in the world no matter what it is selling.
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Source for Call Center and Call Centre News, Leads, and Outsourcers

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By John Tschohl
| Call Center Times
Articles, News, Announcements - click Main News Page CAN I HELP YOU? The Most Important Question You Can Ask By John Tschohl We all need help on occasion. Unfortunately, too many of us hesitate to ask for it—or to offer it. It doesn’t have to be that way, nor should it. Don’t wait for a customer or a coworker to ask you for help. Instead, approach them and ask this question: Can I help you?
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Make Customer Service Your Competitive Edge

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By John Tschohl
| Franchising.com Verified
The key to success is providing exceptional customer service. I don't care if you work for a financial company, a retail chain, or a car dealership. If you don't serve your customers and serve them well, they will leave you. Exceptional customer service keeps customers and their wallets coming back to you.
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