Julia Edinger on Muck Rack

Julia Edinger

Verified
California, Newport Beach
As seen in: Government Technology, After Dinner Conversation: Philosophy | Ethics Short Story Magazine, The Star (Malaysia), Industry Insider, San Luis Obispo Tribune, Fresno Bee, NewsBreak, GOVERNING, The Modesto Bee, New Hampshire Union Leader, EMS World and
🍉(she/her) published poet, essayist, journalist, and storyteller 📝 || this is my creative writing account, opinions are mine
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Articles

Massachusetts Center of Excellence Targets User Experience

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By Julia Edinger Verified
| Government Technology Verified
Massachusetts has introduced its new Constituent Experience Center of Excellence (CX COE), designed to strengthen service delivery and improve resident interactions across state government. Governments are increasingly focused on optimizing the user experience for all of the people they serve. Massachusetts launched a plan earlier this year to make its services more widely accessible. There are steps governments can take to improve the user experience, from modernization to human-centered design.
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Former Colorado CIO on IT Restructuring, Already Underway

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By Julia Edinger Verified
| Government Technology Verified
David Edinger has concluded his service as Colorado’s CIO, handing the reins to Sarah Tuneberg, who will lead the state’s IT work under a new operating model designed to better meet agencies’ modern needs. Edinger’s departure, announced in May, comes as the Colorado Governor’s Office of Information Technology (OIT) undergoes a major realignment to combat the limitations of a shared service model. He stayed on through June 11 to support the transition.
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What’s New in Digital Equity: Digital Navigator Corps Report

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By Julia Edinger Verified
| Government Technology Verified
This week in “What’s New in Digital Equity” — our weekly look at government digital equity and broadband news — we have a number of interesting items, which you can jump to with the links below: Digital Navigator Corps Report Federal Broadband Legislation Updates Seattle Adds Digital Kiosks Digital Opportunity Map Connects Michigan Smart City Pilot Network The National Digital Inclusion Alliance (NDIA) has released its National Digital Navigator Corps (NDNC) program evaluation report.
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