PwC Consulting Strategy Services Technology strategy The hidden element of your digital journey: Your culture By: Danielle Phaneuf, Kevin Heard, Shreya Ruikar, Varun Bhatnagar | Published: April 18, 2019 For IT professionals, addressing culture is crucial to any transformation Undoubtedly, having an IT operating model supportive of the business strategy and integrated processes and functions (e.g., role clarity and feedback loops for professional development) are instrumental in taking the...