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Kinesh Patel on Muck Rack

Kinesh Patel

London
As seen in: Frontline Gastroenterology, European Respiratory Journal, Hotel Management, The AI Journal, Modern Restaurant Management, IT Brief Australia, ChannelLife Australia, CFOtech Australia, eCommerce News Australia
Consultant Gastroenterologist, Chelsea & Westminster Hospital and the Royal Brompton Hospital
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Articles

Turning personalisation into profit: What’s holding businesses back? Original

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By Kinesh Patel
| eCommerce News Australia
Personalisation is powerful. Thanks to the proliferation of technology, it's no longer a futuristic ideal, but a modern expectation. From curated playlists on Spotify and product suggestions on Amazon to trip recommendations on Airbnb, tailored experiences now define how we engage with brands. The benefits are clear. When businesses treat every customer like one in a million, not one of a million, they build stronger relationships, drive loyalty and unlock new revenue streams.
Open in Who Shared View Duplicates (4) Issue with article?

Diving Deeper with Guest Data Through Direct Ordering

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By Kinesh Patel
| Modern Restaurant Management Verified
With close to two-thirds (63 percent) of Americans now ordering takeout at least once a month, and most of this group ordering online, restaurants are looking for unique ways to win guests through digital channels. The secret to success on these platforms, however, lies less in the unique new dishes restaurants promote but rather in the customer data they are able to collect.
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MRM EXCLUSIVE: Protect the Most Valuable Part of Your Restaurant’s Business – Guest Data | MRM EXCLUSIVE: Protect the Most Valuable Part of Your Restaurant’s Business - Guest Data | Modern Restaurant Management | The Business of Eating & Restaurant Manage

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By Kinesh Patel
| Modern Restaurant Management Verified
We live in an era of personalization where consumers expect to be served tailored recommendations and experience customization in all aspects of life. The restaurant industry is no different, with diners craving a special experience every time they make a reservation or step into the dining room. And it’s guest data that helps restaurants make these one-of-a-kind experiences possible.
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