Latanya Arvette Sweeney PhD

The promise of health information technology (HIT) is comprehensive electronic patient records when and where needed, leading to improved quality of care at reduced cost. However, physician experience and other available evidence suggest that this promise is largely unfulfilled. Comprehensive records require more than having every physician and hospital use an electronic health record (EHR) system.

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Latanya Sweeney is professor of government and technology in residence at Harvard University and former chief technology officer at the Federal Trade Commission. Dan Tangherlini is the former administrator of the General Services Administration. As the first decade of the smartphone comes to a close, it makes sense to pause and think about what has changed, what has not, and what the mismatch means.