Yes. This is one form of complexity my colleagues have talked about, and it fits classic sociological definitions, including increasing division of labor. But this notion of complexity typically does not support or undergird the educational changes that proponents of the complexity view urge, like “putting DT in the core.”
Sascha, thanks for your response. You pulled out sentences from the paragraph where I say that I can’t adjudicate whether DT is useful for designers (though I’m surprised by how many great designers thinking DT is nonsense). Could you please address my larger argument about why DT is such a lousy model for general education? Thanks!
Thanks for your note. DT fans have repeatedly raised two issues with my essay: 1. That I say DT is linear when it is in fact a cyclical process. And 2. that I say the Empathize Mode is about clients when really it is about getting into the first-person perspective of the user (or something like that). I am willing to accept both of those points.
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Selecting a term
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