Lewis Eisen on Muck Rack

Lewis Eisen

(He/Him)
Ottawa
As seen in: ARMA Magazine, LinkedIn, LinkedIn News, 24/7 Wall Street, AIIM eDoc Magazine, HR.com, Ottawa Business Journal, The Mandarin, Corporate Compliance Insights
Covers:  Employee's willingness to buy in to policies and directives.
The Policy Whisperer — showing you how to align policies with desired corporate culture • International Bestselling Author • Speaker • Workshop Facilitator

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Lewis Eisen’s Biography

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Drawing on over 40 years’ experience as a practising lawyer, business consultant, and federal government policy writer, Lewis Eisen, JD CIP is a leading global authority on the use of respectful language in policy drafting. He shows people how to shift their policy writing culture from confrontational to cooperative, and his approach has been adopted at organizations in countries around the world. The 4th edition of his Amazon international bestseller, RULES: Powerful Policy Wording to Maximize…

Lewis Eisen’s Journalist Portfolio

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Articles

Who Is Accountable for the Accuracy of Information?

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By Lewis Eisen
| ARMA Magazine
Who Is Accountable for the Accuracy of Information? Written on April 13, 2026. It’s a fair question. Who at the organization is accountable for the accuracy of information? Well… to a certain extent, dear Information Management (IM) colleague, it’s us. If accuracy is as critical an attribute as we claim it is, then it needs to fall somewhere in the Information Governance (IG) framework we design and steward. Obviously, it can’t be just us.
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Why Are Your Policies Yelling at Me? It’s Time to Rethink Tone in Rules.

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By Lewis Eisen
| Corporate Compliance Insights Verified
Based solely on tone, an employee could be forgiven for wondering if their organization considers setting fire to the office less serious than submitting a form after a deadline. Policy-writing expert and author Lewis Eisen examines this absurd reality: Many laws governing serious crimes use simple, respectful present-tense statements, yet many corporate policies are worded more harshly, complete with subtle frustration that broadcasts noncompliance and dysfunction to everyone who reads them.
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Certifiable: Crank Up Your Confidence and Career with Complimentary Certifications

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By Anna Lebedeva, Lisa Morris, Lewis Eisen, Amanda L. Farris
| ARMA Magazine
In the fields of Records and Information Management (RIM) and Information Governance (IG), professionals are faced with a dynamic but increasingly complex landscape. As the volume and variety of data grows exponentially, so too do the challenges and opportunities for those tasked with managing it. In this context, the intersection of professional development and certifications becomes paramount, serving as a compass to guide practitioners through the ever-evolving terrain of RIM.
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See all 14 licensed articles (16 Total)

Interview

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Have you ever used a typewriter?

Since I was 14. A Royal manual. And I still have my grandfather's Underwood from the 1950s.

Who's your favorite fictional journalist?

All the journalists I know actually do exist. 😆

What's your favorite social network?

Business: LinkedIn; Social: Instagram

Awards

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Britt Literary Award

2025 - Best Magazine Article

The Britt Literary Award was instituted in 1967 in memory of John F. X. Britt, one of the early pioneers in the modern records and information management profession. The award is given to the author(s) of the best “feature” article appearing in the ARMA magazine during the award year being considered (July 1 to June 30).

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RIMPA Best IQ Magazine Article

2024 - Best Magazine Article

The iQ Article of the Year Award was established in 2004 to celebrate excellence in written contributions to RIMPA Global’s iQ Magazine. Over more than two decades, this award recognised authors whose innovation, thought leadership, and expertise shaped conversations in the records and information management industry. Each year, the winning article was selected from the preceding 12 months of iQ Magazine publications and announced at the Awards Night during the RIMPA Live Convention. The award became a hallmark of quality and an inspiration for professionals to share their knowledge with the wider community. With the final presentation in 2025, following the conclusion of the iQ Magazine, the iQ Article of the Year Award now holds a special place in RIMPA’s history, honouring the many contributors who informed, challenged, and inspired our profession.

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Britt Literary Award

2020 - Best Magazine Article

The Britt Literary Award was instituted in 1967 in memory of John F. X. Britt, one of the early pioneers in the modern records and information management profession. The award is given to the author(s) of the best “feature” article appearing in the ARMA magazine during the award year being considered (July 1 to June 30).

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