HOUSTON - If you lost your home in Hurricane Harvey and you applied for financial help from the Red Cross and then received a denial via text, chances are like Melanie Jones, you'd be frustrated too. "We do know that people have been in the system that have been denied money, that deserve it, and will receive money," said Red Cross regional CEO David Brady. Brady knows people like Jones aren't alone.
HUMBLE, Texas - Many Hurricane Harvey flood victims reached out to KHOU 11 saying they were denied financial assistance by the American Red Cross. One local family, who received 7 feet of water inside their home during the storm, is trying to understand why. Harvey's stink still permeates through Melanie Roses's home and every family member wishes things could go back to normal. "I feel really sad because I really loved my room," said Melanie's young daughter, Lauren.
HOUSTON - A dry cleaners in Meyerland is back open after suffering major flood damage from Hurricane Harvey and now the business is working hard to help locals wash out the stink in their clothes from floodwaters. For nearly 30 years, the machines have churned out crisp, fresh clothes at Wholesale Cleaners and the water in Brays Bayou had never come even close, until Hurricane Harvey. "This area was always dry, but this time it was really different," said owner Michael Kaufman.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".