Monitor Deloitte

GenAI is a transformative technology with massive implications for how brands operate— and brands are affirming its importance through their adoption rates. Our 2023 Creator Economy in 3D survey found that 94% of brands working with content creators are either currently using or have plans to use generative AI.

As organizations across industries seek to reduce their carbon footprint and deliver against governance and equity-related goals, CIOs are finding themselves in a more pivotal position—one that is expected to drive results, help transform sustainability efforts, and foster sustainability implementation across the enterprise.

COVID-19 certainly broke all the rules. Coming out of the pandemic, companies will need to rethink their approach to customer loyalty and retention. Brands that succeed in the new era will use this inflection point as an opportunity to drive transformative change with an eye to the future. The pandemic disrupted customer loyalty strategies When it comes to interactions between customers and brands, it could be said that COVID-19 changed nearly everything.