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Natasha Lane on Muck Rack

Natasha Lane

New York
As seen in: Color Research & Application, Wiley Online Library, The Toronto Star, The Next Web, Business 2 Community, HackerNoon, Thrive Global, SussexWorld, Relevance, Security Boulevard and
Web designer, java newbie, lady of a keyboard and one hell of a geek. My expertise could be summed up in IT, design and digital marketing related topics.
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Articles

Why expertise is the only sustainable content strategy — and how to do it right ( +examples) - Agility PR Solutions

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By Natasha Lane
| Agility PR Solutions News by Bulldog Reporter
Developing a content marketing strategy that has the potential for long-term expansion is never easy. If your goals include sustainable brand growth, there are several non-negotiables that your marketing strategy will need. These include a rock-solid understanding of your industry and niche. You have to keep an eye on what your competitors are doing.
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6 effective tips for building a resilient brand that people trust (+examples)

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By Natasha Lane
| Agility PR Solutions News by Bulldog Reporter
We are drowning in “authentic” brands that all sound like they were raised by the same focus group and fed a diet of corporate mission statements. This seems like a trend these days. Most companies play defense. They sand down the edges, mute the personality, and pray the algorithm doesn’t notice them in a bad mood. Sadly, that’s not resilience. It’s camouflage. And camouflage fails the moment the background changes.
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What Is a Customer Service Report? 8 Key Metrics To Include

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By Natasha Lane, Steve Hutt
| Fastlane Soundbites
Your customer service team holds the power to turn casual shoppers into brand loyalists by providing fast, empathetic service that keeps customers coming back. To measure how effectively your team members are handling customer interactions, you can build a customer service report that shows how well they resolve issues and improve customer satisfaction.
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