Nathan Golia is editor-in-chief of Insurance Networking News, a publication covering the nexus between the insurance industry and technology. His topics of focus include mobility, analytics, telematics, and the insurance IT workforce. A frequent presenter at first- and third-party conferences for...
Insurers are focused on changing their processes in order to meet customer demands for a more digital experience, but that trend is having some unintended consequences, according to a new survey. The efficiency and transparency realized by increased digitalization in insurance is driving prices down, consultancy Simon-Kucher & Partners discovered in its 2017 Global Pricing and Sales Study.
While giving a talk on his company's digital transformation, Kishore Ponnavalu, CEO of MetLife Auto & Home, refers to some traditional markers: video rental and travel agents. He says that though it is clearly understood that these kinds of companies have been disrupted, there isn't enough time spent "thinking of what caused the disruption to happen."
Like many, if not all, insurers, Nationwide is a strong believer in the power of data and analytics to change the insurance business for the better. But effectively using them requires more than just technology, says Jim Korcykoski, the company's EVP and CISO.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".