News MCD, DJB, other agencies set for major service delivery shake-up New Delhi: From licences and certificates to water connections and civic approvals, a wide range of public services in Delhi could soon become faster and less cumbersome as Delhi govt embarks on a major governance overhaul.Inspired by Tamil Nadu’s widely acclaimed reforms, the initiative, centred on the principle of “simplification before digitisation”, seeks to redesign services before moving them online, with the aim of...