2023-02-18 21:52:44 Patient: Doug Putman says HMV helps its customers slow down and enjoy life When Doug Putman rescued the iconic HMV chain in 2019, the odds were stacked against him. The chain was bankrupt and sales of its mainstays, DVDs and CDs, were in freefall. Thousands of films were available at the press of a button on Amazon and Netflix, and music streaming was king. Many thought the self-proclaimed music lover with the dream of a revival of vinyl had lost the plot.