By Nick Merritt, Executive Director at Designit (UK) The dust is settling on a frantic start of the year for financial services, giving us a clearer view of what lies ahead I’m a movie fan, so indulge me. If financial services were a genre, it would be part sci-fi thriller, maybe a bit of romcom, and unfortunately for the squeamish, it can veer into a horror flick. Why is the sector genre-spanning? Because change is constant.