Nitish Singh

Business is all about managing your customers correctly and promptly. You start small, but soon find out that there are too many social media platforms. This leads to customers with diverse service requests and priorities. It can start overwhelming customer support, or worse, impact your lead-capturing pipeline. That’s why you need a robust and centralized platform to manage all the conversations.

After testing SurveyMonkey for a month, I can confidently say that it is a powerful survey maker platform. It is AI-powered, gives you all the tools to create surveys that you need, and brings insights that directly impact growth. However, it is not for everyone. Its cost can deter micro businesses with a low budget from looking for simpler solutions. In fact, SurveyMonkey might be overkill for smaller businesses that are looking for just simple forms and quizzes.

Remote work is the key to ideal work-life balance. It started gaining popularity in last decade. Since then many organizations are now pushing for a return to office (RTO). However, not all are shifting fully to work-from-office (WFO). Recognizing the benefits of remote work, some are adopting a flexible hybrid model, requiring employees to come to the office only a few days per week. According to Statista, remote work is here to stay as it increased from 20% in 2020 to 28% in 2023.