Journalist, Truth Seeker, Optimist. 6abc anchor/consumer investigator. #ThisIsAmerica creator. Wife, Mommy, Lover of good food and wine, and a good laugh.
Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile
Articles by Nydia Han
Meta's Muse AI agent performs tasks, but privacy concerns remain | Action on AI
Meta's Muse AI agent performs tasks, but privacy concerns remain WPVI ByNydia Han, Cheryl Mettendorf Friday, October 2, 2026 9:58PM PHILADELPHIA (WPVI) -- Meta's new AI agent, Muse, is designed to do more than answer questions. The company says the tool can take actions on a user's behalf, including sending messages, making purchases and managing tasks. Action News tested the agent's capabilities while also examining privacy and security concerns raised by users and experts.
Major changes go into effect for Medicaid and SNAP benefits Original
About 8,000 people in Pennsylvania and many more across the country will lose their Medicaid coverage. WPVI ByNydia Han, Cheryl Mettendorf Thursday, October 1, 2026 10:43PM PHILADELPHIA (WPVI) -- About 8,000 people in Pennsylvania and many more across the country will lose their Medicaid coverage. Changes are also being made to the SNAP program. This is a result of President Trump's Big Beautiful Bill.
Heating costs expected to rise sharply this winter, with home heating oil seeing biggest increase
HAVERTOWN, Pa. (WPVI) -- Americans are expected to pay significantly more to heat their homes this winter, with home heating oil customers facing the steepest increases due to the war in Iran and the effective closure of the Strait of Hormuz. Household heating costs overall are projected to rise about 8.7% this winter, and home heating oil prices are expected to increase by more than 30% compared with last year. That could potentially add hundreds of dollars to customers' bills.
Heating costs expected to rise sharply this winter, with home heating oil seeing biggest increase
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Beginning of dialog window. Escape will cancel and close the window.
New documentary highlights work of Fletcher Street Urban Riding Club; how you can help support Original
PHILADELPHIA (WPVI) -- A new documentary about the Fletcher Street Urban Riding Club is being screened in Philadelphia, highlighting the organization's work with young people in North Philadelphia while preserving the tradition of Urban Black Cowboys. The documentary focuses on the riding club's mission of providing a safe space for youth through horsemanship and community in the Strawberry Mansion neighborhood of North Philadelphia.
New documentary highlights work of Fletcher Street Urban Riding Club; how you can help support
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Beginning of dialog window. Escape will cancel and close the window. A new documentary about the Fletcher Street Urban Riding Club is being screened in Philadelphia. A new documentary about the Fletcher Street Urban Riding Club is being screened in Philadelphia, highlighting the organization's work with young people in North Philadelphia while preserving the tradition of Urban Black Cowboys.
Woman loses thousands in AI job scam Original
Job scams are increasing, along with the amount of money consumers are losing to them. WPVI ByNydia Han, Cheryl Mettendorf Thursday, September 24, 2026 11:19PM Westchester, PA. (WPVI) -- Job scams are increasing, along with the amount of money consumers are losing to them. Experts warn that increasingly sophisticated schemes can target anyone. Sarah Booth said she lost more than $20,000 after responding to what appeared to be a legitimate work-from-home opportunity.
Medicaid recipients in Philadelphia urged to prepare for upcoming coverage changes Original
PHILADELPHIA (WPVI) -- City officials are warning that major changes to Medicaid eligibility and requirements are approaching, and hundreds of thousands of residents could be affected in the coming months. In Philadelphia, 645,000 people are enrolled in Medicaid, and about 180,000 of them are considered at risk of losing coverage under provisions of President Trump's One Big Beautiful Bill Act.
Medicaid recipients in Philadelphia urged to prepare for upcoming coverage changes
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Beginning of dialog window. Escape will cancel and close the window.
Rent‑reporting tools offer path to stronger credit as mortgage rates climb Original
PHILADELPHIA (WPVI) -- With mortgage rates continuing to rise and new home construction slowing, many prospective buyers are finding homeownership increasingly out of reach. But financial experts say renters have new options to strengthen their credit profiles by using their monthly housing payments. Rents typically do not appear on a credit report, even though they are often a household's largest expense.
Rent‑reporting tools offer path to stronger credit as mortgage rates climb
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Beginning of dialog window. Escape will cancel and close the window. Seek to live, currently behind live With mortgage rates continuing to rise and new home construction slowing, many prospective buyers are finding homeownership increasingly out of reach. But financial experts say renters have new options to strengthen their credit profiles by using their monthly housing payments.
Troubleshooters secure refund for family after youth soccer tournament date rescheduled Original
A Chesco mother says she struggled for months to get a refund after a youth soccer competition was rescheduled, leaving her family unable to attend. WPVI ByNydia Han and Cheryl Mettendorf Tuesday, September 15, 2026 6:13PM DOWNINGTOWN, Pa. (WPVI) -- A Chester County mother says she struggled for months to get a refund after a youth soccer competition was rescheduled, leaving her family unable to attend. The family eventually recovered the money with help from the Action News Troubleshooters.
Troubleshooters secure refund for family after youth soccer tournament date rescheduled
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Beginning of dialog window. Escape will cancel and close the window. A Chester County mother says she struggled for months to get a refund after a youth soccer competition was rescheduled, leaving her family unable to attend. The family eventually recovered the money with help from the Action News Troubleshooters.
Families of 9/11 victims honor loved ones by giving back | How you can help Original
In the wake of the September 11 attacks, pain and shock gave way to patriotism, resilience and generosity. Every Sept. 11, Joyce Rodak and her two daughters gather at Chestnut Branch Park in Mantua Township, New Jersey, where three plaques, including one honoring her husband, John Rodak, commemorate lives lost 25 years ago. "I have two daughters. They were 10 and five when this happened. Now they're 35 and 30," Rodak said.
Families of 9/11 victims honor loved ones by giving back | How you can help
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. Beginning of dialog window. Escape will cancel and close the window. In the wake of the September 11 attacks, pain and shock gave way to patriotism, resilience and generosity. In the wake of the September 11 attacks, pain and shock gave way to patriotism, resilience and generosity. Every Sept.
What to do when you need to get a company to respond to you
PHILADELPHIA (WPVI) -- It is a huge frustration for consumers: Getting a company to respond. Many businesses don't even publish customer service phone numbers. So how can you get a company's attention? That's what Nicole Van Zanten decided to find out. She's a consumer, mom and co-president of ICUC, an agency that works with brands like Target, Macy's, and Mastercard.
Saving with 6abc: Can't afford maintenance or repairs on your vehicle? Try these 6 tips
PHILADELPHIA (WPVI) -- As vehicle maintenance costs continue to rise faster than inflation, experts say car owners can take several steps to reduce the impact on their household budgets. According to consulting firm Ducker Carlisle, car maintenance costs have been increasing by 7% to 8% annually since the beginning of the COVID-19 pandemic. Driving factors include supply issues, labor costs, oil prices, and tariffs. Most auto parts are imported, including parts used in American-made vehicles.
Warning issued over counterfeit squishy toys linked to safety risks Original
ByNydia Han Thursday, August 27, 2026 9:40PM The Consumer Product Safety Commission continues to warn consumers about fraudulent squishy toys could pose serious risks to children. WPVI The Consumer Product Safety Commission continues to warn consumers that fraudulent squishy toys could pose serious risks to children. Federal authorities said the dupes may not comply with federal safety standards.
Social media, AI increasingly shape financial advice, but experts warn consumers to be cautious Original
PHILADELPHIA (WPVI) -- Consumers are increasingly turning to social media and artificial intelligence for financial guidance, but experts say those sources can also contribute to overspending and may not always provide reliable advice. A new survey by NerdWallet found that nearly half of Generation Z consumers and 33% of millennials turn to platforms such as TikTok and Instagram for financial guidance.
US-Canada trade war escalates, small businesses brace for higher prices
ByNydia Han Tuesday, August 25, 2026 1:59AM US-Canada trade war escalates, small businesses brace for higher prices WPVI President Donald Trump announced new 50% tariffs on Canadian cars, trucks, steel and other goods, prompting small-business owners to warn of higher prices for consumers and disruptions across several industries. The new tariffs apply to $28 billion worth of Canadian goods, including certain types of alcohol, most clothing and hockey sticks.
The retail chain with mega savings that you're probably overlooking | Saving with 6abc
ByNydia Han Friday, August 21, 2026 11:15PM The retail chain with mega savings that you're probably overlooking WPVI School supply costs are outpacing inflation. According to one analysis, prices for lunch boxes are up 27%. Notebooks and notebook paper cost 20% more. Prices on scissors have risen 14%, and that is adding up to total stress. But there is one retail chain with unbeatable savings that many of you might be overlooking, and that is your local Goodwill store.
When is the best time to find the best deals on airfare?
PHILADELPHIA (WPVI) -- As oil prices continue to surge, NerdWallet says the cost of airline tickets is about 27% higher compared to this time last year, so we have ways to save. Travelers have long searched for the "Magic Day" to book a cheap flight, but it turns out the biggest savings come from when you fly, not when you click to buy. "There's a little confusion about Tuesdays and booking flights.
How to save on Philadelphia 76ers tickets
How to save on Philadelphia 76ers tickets The NBA announced its national TV schedule for games Tuesday morning, and the full 82-game schedule will be released on Thursday. In the meantime, the scramble for Philadelphia 76ers tickets started with the preseason. According to StubHub, the three fastest-selling preseason games in the country are all Sixers games - at home and on the road. Experts advise that, since demand is through the roof, fans should consider changing their purchasing habits.
'Boomerang Kids': How parents can financially support adult children who are living back at home
ByNydia Han Wednesday, August 5, 2026 2:40PM 'Boomerang Kids': How parents can financially support adult children who are living back at home WPVI PHILADELPHIA (WPVI) -- As economic pressures rise and the job market gets tougher, more and more adult children are moving back home.
Are K-Beauty sunscreens as good as ones sold in the US? Consumer Reports puts them to the test
Korean sunscreens, often called K-beauty sunscreens, have exploded in popularity, with social media users praising their lightweight feel and claims of better sun protection. But do they really outperform the sunscreens sold in the U.S.? Consumer Reports decided to find out. Consumer Reports purchased six sunscreens from three popular K-beauty brands-Beauty of Joseon, Innisfree, and Round Lab.
Questions about the process to buy 76ers Tickets? We have answers Original
PHILADELPHIA (WPVI) -- Demand for 76ers tickets is skyrocketing after Lebron James signed onto the team. Jill Gonzalez with StubHub said that demand is up around 200%. "We're seeing interest. So just people searching for Sixers tickets is up 400%," she said. That includes first-time ticket buyers like Lewis, who put a deposit on a partial season plan. "You do put your credit card information in, and then it's based on how many slots you try to take," he told the Action News Troubleshooters.
Trump Accounts: What families need to know before signing up
PHILADELPHIA (WPVI) -- Families can now sign up for Trump Accounts, which are now active. Since the accounts opened on July 4, 7 million children have been signed up, but many more are still eligible. Trump Accounts are tax-advantaged investment accounts sponsored by the federal government. To sign up, you have to be a U.S. citizen, under 18-years-old, and have a valid Social Security number.
As prices rise, beware of these scams at the gas pump
ByNydia Han Wednesday, July 22, 2026 8:40PM With gas prices soaring once again, every penny counts, and we have a warning about a few gas scams that could take more of your hard-earned money. WPVI PHILADELPHIA (WPVI) -- With gas prices soaring once again, every penny counts, and we have a warning about a few gas scams that could take more of your hard-earned money.
Swimply app helps you find pool time on a budget or make money by renting out your own pool
ByNydia Han Wednesday, July 22, 2026 6:38PM The Swimply app helps you find pool time on a budget or make money by renting out your own pool WPVI PHILADELPHIA (WPVI) -- If you are looking for a budget-friendly pool day for you and your friends or family, we have found just the thing. And if you own a swimming pool, you could be sitting on a gold mine. An app can help pool owners make hundreds, even thousands of dollars this summer! Swimply is basically the Airbnb for private pools.
2nd arrest in Montgomery County travel scam case as prosecutors seek more victims | Troubleshooters Original
SOUDERTON, Pa. (WPVI) -- A second person has been arrested in connection with an alleged travel scam that authorities say targeted customers across the country, including many in the Vietnamese community. Hien Thanh Nguyen, of Souderton, Montgomery County, is scheduled to appear in court next week after being charged in the case involving a travel agency she allegedly operated with her son, William Nguyen.
Local businesses roll out custom merch as World Cup crowds expected to boost economy Original
PHILADELPHIA (WPVI) -- With Philadelphia projected to generate roughly $770 million in economic activity from upcoming FIFA World Cup matches, local businesses are preparing for an influx of fans by offering new merchandise infused with Philly flair. Red Gravy Goods in South Philadelphia, already known for its onsite "patch bar," has launched a full line of soccer-themed patches.
Immersive show 'Luminiscence' inside SS. Peter and Paul Cathedral Original
PHILADELPHIA (WPVI) -- A new immersive arts experience called Luminiscence will make its Philadelphia debut on June 11th inside the Cathedral Basilica of Saints Peter and Paul. The 60 minute production blends 360 degree projection with live music performed by an orchestra and choir. The show tells the story of the cathedral, the city, and the founding of the United States. "So it was an interesting way to celebrate America 250.
Father and son contractor team plead guilty - Troubleshooters
Nydia Han, Cheryl Mettendorf Fri, June 5, 2026 at 11:27 AM UTC 2 min read Add Yahoo as a preferred source to see more of our stories on Google. Father and son accused of taking money for unfinished home improvement projects plead guilty to federal charges and settle civil cases with the New Jersey Attorney General's Office.
Call for Action: Consumer praises volunteer after cruise plans collapse Original
PHILADELPHIA (WPVI) -- An 82yearold viewer reached out to our Call for Action team after a cruise catastrophe. Our volunteer helped her secure thousands of dollars in credits and insurance refunds after a missing bag derailed a longplanned family cruise to Australia. Sandra Fox who now lives in Orlando had booked the trip with her two sisters and brotherinlaw, paying $3,500 each.
Experts warn about scams ahead of World Cup Original
PHILADELPHIA (WPVI) -- The FIFA World Cup games are right around the corner. The first match at the Linc is on June 14, but as soccer fans gear up, scammers are, too. The Pennsylvania State Police has now issued an alert about all kinds of World Cup-related scams. Alex Hamerstone of TrustedSec tells Action News, "There are always tons of scams around really any kind of event. You know, it could be anything from transportation to fan sites to gambling." The number one scam involves tickets.
Philly native, Danny Chung, rises to K-Pop fame
Philly native, Danny Chung, rises to K-Pop fame A Philadelphia native is going up, up, up and has a message for his hometown community. K-Pop Demon Hunters songwriter and actor, Danny Chung, still bleeds Eagles green, but is also, undoubtedly, golden. He says his journey from Philly to Asia to Hollywood is beyond his wildest dreams. "My first home was in Germantown, then we moved to Olney.
Saving with 6abc: Ways to cut summer gas costs
With Memorial Day weekend in the rear view mirror, many drivers are turning their attention to summer road trips - and to the high price of gas that comes with them. Apps such as GasBuddy continue to be a popular tool for finding the lowest fuel prices nearby. The app also offers a payment card that provides cash back and can save users up to 33 cents per gallon through flash alerts at participating stations. Other options include the Upside app, which also offers cash-back rewards.
Update on alleged travel scam targeting Vietnamese community nationwide | Troubleshooters Original
SOUDERTON, Pa. (WPVI) -- We have an update on an alleged nationwide travel scam out of Montgomery County. Back in 2024, the Troubleshooters warned you about a the travel agency, and now the wheels of justice are turning. This week one of the operators appeared in court. William Nguyen appeared in court for his preliminary hearing. He and Hien T. Nguyen are accused of targeting people in their own Vietnamese community. Consumers say William Nguyen is Hien T. Nguyen's son.
Vacation Inflation: Prices at Jersey shore expected to be higher this summer Original
ATLANTIC CITY, N.J. (WPVI) -- Travelers heading to the Jersey Shore this summer should expect to pay significantly more than they did last year, according to new research. One analyst called it "vacation inflation," and it could impact everything from shore rentals, parking, and even a slice of pizza. The report released this week by Affinity Federal Credit Union found an 11.3% year-over-year increase in the overall cost of a Jersey Shore vacation.
Philadelphia Asian American Film Foundation: Call for support and celebration Original
PHILADELPHIA (WPVI) -- Film lovers, listen up! PAAFF, the Philadelphia Asian American Film Foundation, will host a critical benefit and its second annual spring showcase next week. The showcase will be a full day of film screenings and discussions with Asian American filmmakers. "The spring showcase is Saturday, May 30, and we're going to be in two different locations," said PAAFF Executive Director Nani Shin. "We're going to start out with the Shorts Showcase.
Philadelphia Asian American Film Foundation: Call for support and celebration
ByNydia Han Wednesday, May 20, 2026 5:33PM PHILADELPHIA (WPVI) -- Film lovers, listen up! PAAFF, the Philadelphia Asian American Film Foundation, will host a critical benefit and its second annual spring showcase next week. The showcase will be a full day of film screenings and discussions with Asian American filmmakers. "The spring showcase is Saturday, May 30, and we're going to be in two different locations," said PAAFF Executive Director Nani Shin.
Consumer Reports warns of rising complaints about exploding oven doors Original
ByNydia Han Wednesday, May 20, 2026 11:34AM PHILADELPHIA (WPVI) -- Glass oven doors are shattering without warning, according to a renewed alert from Consumer Reports, which says hundreds of consumers have filed complaints about sudden explosions even when their ovens were turned off. The Action News Troubleshooters first reported similar incidents in 2015, when a couple said their oven door burst an hour after they had baked a pizza and switched the appliance off. "I hear this crash..
Troubleshooters get answers on $9000 AC Electric bill Original
ATLANTIC CITY, NJ (WPVI) -- Some Atlantic City Electric customers are experiencing huge sticker shock. Their latest paper bills show they suddenly owe thousands of dollars. The Troubleshooters are hearing from a lot of consumers after their May bills show that they owe mind-boggling amounts. Fortunately, the Troubleshooters reached out to Atlantic City Electric and got it all sorted out. Randy Wolfe of Swedesboro, New Jersey, showed the Troubleshooters his bill. It says he owes $8,928 for one month.
Ways to save on gas ahead of summer travel season Original
PHILADELPHIA (WPVI) -- Drivers are facing rising gas prices as the summer travel season approaches, with experts warning prices could climb even higher ahead of Memorial Day and into early June. AAA reported the national average price for regular gasoline was $4.53 per gallon, up 2 cents from the previous day and 42 cents higher than a month ago.
'A day from hell:' Philadelphia bride says wedding ruined by coordinator Original
PHILADELPHIA (WPVI) -- A Northeast Philadelphia woman is warning other brides after she says a local wedding coordinator failed to deliver services promised for her wedding day and never refunded her money. Ashley Lopez told the Action News Troubleshooters that she hired Philadelphia wedding coordinator Traci R.
Uncle Sam serving up Vietnamese specialties and speaking up in Chinatown Original
PHILADELPHIA (WPVI) -- Paid Sponsor Partnership: Philadelphia Corporation for Aging At Little Saigon Café, Sam Sam is the owner, manager and chef. "I do everything here," says Sam. He opened shop in 2022 and serves a vast variety of pho. "It very popular in Vietnam," he says. "It's called beef noodle soup." Many varieties of pho are made with eye-round steak. Sam says his favorite is cooked with tendon and tripe added.
With housing costs high, more homeowners consider tapping equity through HELOCs
PHILADELPHIA (WPVI) -- As high housing costs keep many people in their current homes, a growing number of homeowners are looking to tap their home equity for cash through a home equity line of credit, or HELOC. HELOC rates have risen over the past month but remain near their lowest levels in about three years. With many households feeling financially strained, more homeowners are weighing whether a HELOC could help them cover major expenses.
With housing costs high, more homeowners consider tapping equity through HELOCs
As high housing costs keep many people in their current homes, a growing number of homeowners are looking to tap their home equity for cash through a home equity line of credit, or HELOC. HELOC rates have risen over the past month but remain near their lowest levels in about three years. With many households feeling financially strained, more homeowners are weighing whether a HELOC could help them cover major expenses.
Woman warns of Vrbo booking experience after canceled family reunion rental
A woman is warning other travelers to carefully review vacation rental platforms after she says a Vrbo booking for a large family reunion was canceled and left her scrambling to get her money back. Many travelers use platforms such as Vrbo, Booking and Airbnb to reserve short-term rentals. Vrbo promotes its VrboCare Guarantee as a way to help guests feel confident when booking.
Woman warns of Vrbo booking experience after canceled family reunion rental
ByNydia Han and Cheryl Mettendorf Wednesday, May 6, 2026 10:05PM PHILADELPHIA (WPVI) -- A woman is warning other travelers to carefully review vacation rental platforms after she says a Vrbo booking for a large family reunion was canceled and left her scrambling to get her money back. Many travelers use platforms such as Vrbo, Booking and Airbnb to reserve short-term rentals. Vrbo promotes its VrboCare Guarantee as a way to help guests feel confident when booking.
Show More
loading
Actions
Get in touch with Nydia
Contact Nydia, search articles and posts on X, monitor coverage, and track replies from one place.
Learn more about Muck Rack