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Oliver Kent

As seen in: The Guardian, Dove Medical Press, Lexology, buzz.bournemouth.ac.uk, Mondaq, Psychreg, Trill, Open Legal Blog Archive

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Articles

Dieselgate England – A Pyrrhic Victory For Some In Emissions Litigation

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By Alexander Geisler, Oliver Kent
| Mondaq
Duane Morris LLP are most popular: within Law Department Performance topic(s) The “Pan-NOx” litigation, as it became known, was England’s version of “Dieselgate.” In 2023, a total of 13 group litigation orders against most of the world’s major car manufacturers were consolidated by the High Court in London. The latest step was the prohibited defeat device (PDD) trial, heard by Lady Justice Cockerill between October and December 2025.
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Don’t Hang Up On Compliance: How Virgin Media’s Cancellation Tactics Turned Into A £28 Million Fine

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By Oliver Kent
| Mondaq
Duane Morris LLP are most popular: within Law Department Performance topic(s) Today, the Office of Communications (Ofcom) issued its largest ever fine under its consumer protection rules, ordering Virgin Media to pay £28 million for systematically preventing customers from cancelling their contracts. The offence?
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Don’t hang up on compliance: How Virgin Media’s cancellation tactics turned into a £28 million fine

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By Oliver Kent
| blogs.duanemorris.com
Today, the Office of Communications (Ofcom) issued its largest ever fine under its consumer protection rules, ordering Virgin Media to pay £28 million for systematically preventing customers from cancelling their contracts. The offence? A nearly three-year campaign of deliberate call-dropping, excessive transfers, and pressuring customers to stay, all financially incentivised through a commission scheme that rewarded agents for keeping potential leavers signed up.
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