Parthajeet Sarma

Rolling out change has traditionally involved employees receiving ample doses of motivational messages along with frequent prompts nudging people to accept change. Human resource departments lead many change management programmes, and while they play a prominent role in these processes, they are increasingly supported by electronic communications. One can observe the rise of worktech as an integral part of the change-delivery process, accompanied by algorithm-based automated interventions.

One size does not fit all. Parthajeet Sarma shares three things that organizations should NOT do as we make our return to work. Since the outbreak of the COVID-19 pandemic, there has been a parallel global outbreak of advice about what organizations should do in order to enter a ‘new normal’, as far as work and the workplace is concerned. We’ve seen a lot of information out there about what organizations should do for a safe return to work. Most of it makes a lot of sense but some do not.