Peter V. S. Bond

A recently survey of 1,500 college students commissioned by the Brookings Institute provides serious concern over the generation currently walking the halls of Wesleyan. Among some of the disheartening results we find that most colleges students are unaware that the Constitution protects hate speech. Half of students think that shouting down speakers who advocate for a position they oppose is acceptable. 20% of them even believe using violence to silence opponents is fair game.

Much of Kroger’s success can be attributed to its “Customer First” approach to business. This goes much deeper than just leveraging customer shopping behavior. Kroger did what no other brick and mortar retailer had previously accomplished on such a large scale. Many retailers make their internal data assets readily available to suppliers. Yet, Kroger stands apart in its ability to develop customer-centric business processes to improve customer engagement.