Introduction Home care services form part of a broader spectrum of social care services that provide support for people with physical and/or cognitive conditions. While definitions vary, home care typically encompasses support with a range of personal care and essential domestic tasks (Murphy et al. Reference Murphy, Whelan and Normand2015). Most home care is provided by family members and unpaid carers (Maplethorpe et al. Reference Maplethorpe, Darton and Wittenberg2014; Vlachantoni et al.