Two years ago in June 2015 I had a smart meter fitted by my then supplier, Eon and after a year I switched my energy tariff to Sainsbury’s Energy, which is supplied by British Gas. During the 12 months with Sainsbury’s the smart meter wouldn’t work and I had to give manual meter readings every quarter. I then switched back to Eon in June this year but was told as I left them the previous year, I was no longer able to use the smart meter it installed.
Facebook and Tumblr users who mistakenly signed up to a paid-for subscription service believing they were finding out who had viewed their profile could be due refunds after the regulator fined the firm responsible £45,000. PhonepayPlus, which regulates premium rate phone services, gave Nobinet Ltd a formal reprimand and told it to refund affected customers (see our Free Mobile Antivirus and Phishing guides for help on protecting yourself online).
Commuters in England and Wales face an average 3.5% increase in regulated rail fares next year, after official inflation figures used to calculate the rise were published today. The Retail Prices Index (RPI) measure of inflation for July was 2.5%, down from 2.6% in June, the Office for National Statistics (ONS) says. As the price of regulated fares is calculated using July's RPI plus 1%, it means average regulated rail fares will rise by 3.5% in January 2015.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".