Sara Angeles

Providing top-notch customer service is key to turning first-time customers into loyal customers. Quality customer service involves understanding your customers' expectations and ways that your business can exceed those expectations. Several low-cost customer service solutions are available to help companies efficiently field consumer questions and concerns.

4 lucky FinTech startups chosen for new St. Louis accelerator program / Credit: St. Louis image via Shutterstock A new startup accelerator welcomes the future of financial technology (FinTech) – and it's not in Silicon Valley or Silicon Alley. SixThirty, a St. Louis-based accelerator program that invests in FinTech startups, has announced the names of the four companies that will take part in its inaugural class.

The jury may still be out on the value of Google+ for personal users, but for small businesses, Google+ can't be ignored. Google+ isn't just another social network a small business can use to boost its online presence, but it's also the ultimate resource to maximize visibility on Google search pages. Being on Google+ is a must for any small business because the platform works hand- in-hand with Google Search.