Siddharth Suri

We can design, build and use AI systems with intentionality, to make them an equalizing force within society, or we can use AI without intentionality, in which case AI could become a force that exacerbates inequality, or both. Society has the power to decide which. The recent and upcoming advances in artificial intelligence (AI) represent a phase transition in the ability of such systems to solve problems previously thought to be intractable.

The Covid-19 pandemic shifted the public conversation about remote work. This shift raises the possibility that remote may become commonplace or even the the norm for many digital economy jobs, which are loosely defined as jobs using computers to produce digital goods and services. The focus on daily work arrangements may, however, miss an even larger opportunity that the pandemic has unearthed: the possibility of a substantially increased labor pool for digital economy work.

Home/Magazine Archive/July 2022 (Vol. 65, No. 7)/The Future of Information Work/Full Text Economic and business dimensions The Future of Information Work By Longqi Yang, David Holtz, Soma Jaffe, Siddharth Suri Communications of the ACM, July 2022, Vol.