Susan Deveney

Susan Deveney · Follow 5 min read · -- In today’s fast-paced, diverse work environments, conflicts are an inevitable part of the professional landscape. Whether it’s differences in communication styles, diverging personal values, or conflicting work priorities, disagreements in the workplace can quickly escalate if not handled appropriately. Left unchecked, unresolved issues can lead to decreased productivity, increased turnover, and even legal action.

Workplace conflict is a natural and inevitable part of any organization, given the variety of personalities, communication styles, and work ethics that come together in a professional environment. While some levels of disagreement can be healthy and lead to innovation, unresolved conflicts can quickly escalate, leading to toxicity, disengagement, and even legal complications.

Susan Deveney began her distinguished conflict resolution and mediation career at her establishment, Conflict Resolution Training Inc. (CRT), where she excels as the Chief Executive and Head Instructor. Situated in Boston, MA, she collaborates with a proficient team dedicated to advancing professional development and continuing education across various organizations in the United States.