Tohar Patel

In standard customer service deployments, AI agents operate reactively: a user initiates the interaction with a specific problem, such as stating, “I am looking for technology to expand or modernize my factory,” and an agent attempts to resolve it. But what if you want to use AI to actively drive your sales pipeline? One of the most powerful applications is autonomous sales qualification: having an AI agent independently engage, evaluate, and nurture early-stage leads.