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Tony Haverty

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Underwriting's Next Job: Governance Steward - Carrier Management

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By Nick Lamparelli, Tony Haverty
| Carrier Management Verified
A decade ago, when an underwriter entered an incorrect number or misread a file, the damage was contained to one policy. One person, one mistake, one fix. Executive Summary Human underwriters are still needed as insurers introduce more AI agents to their underwriting processes, but part of the human role will include acting as a governance steward. Here, Tony Haverty and Nick Lamparelli explain what the new role entails, outlining the responsibilities that humans are taking on.
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