TB Trevor Baker has almost 20 years experience as a travel writer, having lived in Spain before becoming an award-winning investigative journalist. Set as preferred source Before arriving at Heathrow Airport, Mark Smith (not his real name) checked twice that the Travelodge room he’d booked would be available, despite an early morning check-in after a long flight. The receptionist assured him that it would be. But when he arrived, he was told there were no rooms available.