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Trevor Hardy on Muck Rack

Trevor Hardy

As seen in: HuffPost UK, BiggerPockets, JD Supra, PR Week, WARC, Mondaq, Retail Week, Littler, Luxury Daily, People Management and
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Articles

Sometimes the best employee is the one you rebuild

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By Trevor Hardy
| MSP Success
A while back I wrote about walking away from a client who was tearing my team apart. That piece hit a nerve—mostly with owners who’d lived through the same thing and never had the words for it. But more than one reader asked the harder question afterward: what do you do when the problem isn’t the client, but someone on your own payroll? That’s the conversation I actually dread more.
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Sometimes the best customer is the one you let go

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By Trevor Hardy
| MSP Success
For years, I believed the customer was always right. I think most MSP owners start out that way. You build something from nothing, every client feels like a lifeline and “no” isn’t really in your vocabulary. You answer calls at midnight, you eat the ticket, you bend over backwards and then bend a little more. In the early days, that made sense. Every dollar matters when you’re just trying to keep the lights on.
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Tips HR Teams Need To Better Support Neurodiversity Accommodation Requests During Return-To-Office Transitions

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By Trevor Hardy
| Littler
May 5, 2026 Allwork.space Trevor Hardy says return-to-office policies must consider accommodation requests from neurodivergent employees. Allwork.space
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