No-nonsense etiquette coach, broadcaster & @MailOnline columnist. A teacup and saucer in a world of mugs.

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@williamhanson — 10,587 followers, 32,239 tweets

@UR_Harrods Hello. Please could someone from customer service get in touch with my ASAP about my appointment today? Thanks. I have followed you so you can DM.
Keep your emails to the point but don’t forget the niceties. My thoughts, and others, for @engadget’s @danielwcooper. 
@LodgeOfAveland @Ngoffy White tie trends and tastes change viz a viz a sleeves. Either now fine. Suits, however, I much prefer double cuff.
Double cuff usually more formal and require cufflinks but now it’s mainly down to personal choice. 
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