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Wumin Ouyang on Muck Rack

Wumin Ouyang

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Articles

Multidimensional trust perceptions of AI medical conversational agents: framework development and scale validation

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By Yong Han, Yuyu He, Guanning Wang, Meng Wang, Daren Wei, Hemin Du, Wumin Ouyang
| Nature Verified
Abstract Artificial intelligence is rapidly becoming embedded in everyday life through an expanding range of applications, services, and products. As its potential to improve diagnosis, personalize treatment, and enhance operational efficiency becomes increasingly evident, healthcare is undergoing profound transformation. However, trust and distrust operate as dual mechanisms shaping technology diffusion: trust facilitates adoption, whereas distrust constrains large-scale deployment.
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