Wylie Wong on Muck Rack

Wylie Wong

Verified
San Francisco
As seen in: Data Center Knowledge, Samsung Business USA, ZDNet, Nextgov/FCW, EIN News, NewsBreak, Security Intelligence, CDW, EdTech Magazine - Focus On K-12, EdTech: Focus on Higher Education, EdTech: Focus on K-12 and
writer for tech magazines, co-founder and writer at @bentoboxmedia, baseball fan, dog lover, always in search of the perfect bowl of ramen.
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Articles

Companies Modernize Contact Centers With AI-Powered Cloud Solutions

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By Wylie Wong Verified
| BizTech Verified
Jul 06 2026 Digital Workspace How businesses are improving customer service with omnichannel communications, AI and automation When customers frantically call on Thanksgiving with grills that won’t start, Traeger’s contact center agents have the tools and knowledge to troubleshoot quickly. Traeger’s Amazon Connect cloud-based contact center from Amazon Web Services displays the customer’s grill model, purchase history and previous service issues on the agent’s screen instantly.
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Nvidia Says Vera Rubin, Vera CPU on Track, Launches DSX OS to Run AI Factories

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By Wylie Wong Verified
| Data Center Knowledge Verified
Nvidia on Monday said its Vera Rubin agentic AI platform and Vera CPUs are in full production and on schedule to ship this fall, and it introduced DSX OS, a new operating system designed to help organizations manage and operate AI factories more efficiently. The announcements were made during CEO Jensen Huang’s keynote at the GTC Taipei conference. Nvidia unveiled DSX OS, a modular, open source software for AI factory operators to provision, operate, and monitor AI infrastructure at scale.
Open in Who Shared Issue with article?

Nvidia Says Vera Rubin, Vera CPU on Track, Launches DSX OS to Run AI Factories

|
By Wylie Wong Verified
| Data Center Knowledge Verified
Nvidia on Monday said its Vera Rubin agentic AI platform and Vera CPUs are in full production and on schedule to ship this fall, and it introduced DSX OS, a new operating system designed to help organizations manage and operate AI factories more efficiently. The announcements were made during CEO Jensen Huang’s keynote at the GTC Taipei conference. Nvidia unveiled DSX OS, a modular, open-source software for AI factory operators to provision, operate, and monitor AI infrastructure at scale.
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