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Zak Stambor on Muck Rack

Zak Stambor

Chicago
As seen in: EMARKETER, Business Insider, New York Daily News, Chicago Tribune, Monitor on Psychology, The Minnesota Star Tribune, Orlando Sentinel, South Florida Sun Sentinel, Pioneer Press, The Sacramento Bee, Bangor Daily News and
Sr. analyst @IntelInsider, former editor of @DC360_Official, beer and spirits writer for @chicagotribune and elsewhere.

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Articles

Amazon plans sixfold expansion of Prime Air drone delivery, targeting nearly 500 towns by year-end

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By Zak Stambor
| EMARKETER
The news: Amazon plans to expand its Prime Air drone delivery service to nearly 500 cities and towns in the US by the end of 2026, a sixfold increase from its current footprint, the company announced in a blog post. Prime Air currently operates in seven states and has delivered hundreds of thousands of packages this year, with orders arriving in as little as 30 minutes.
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Live Earnings Report: Retail & Ecommerce Tracker Q2 2026

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By Zak Stambor
| EMARKETER
Last updated August 18, 2026 Key Earnings Season Events Amazon delivered a strong performance, aided by Prime Day sales, steady ecommerce growth, and a fast-growing ad business. Its push into grocery, everyday essentials, and faster delivery is driving more frequent purchases and helping attract routine spending. Smaller DIY projects and continued strength among professional customers helped Home Depot make up for weakness in major renovations.
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Price hikes and poor service push shoppers toward competitors

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By Zak Stambor
| EMARKETER
The data: Consumers are frustrated. US customer satisfaction fell in Q2 at the second-fastest rate this century, trailing only the COVID-19 pandemic, when supply shortages drove sharp price increases, per the American Customer Satisfaction Index (ACSI). Customer complaints simultaneously hit record levels. Why this matters: The gap between what companies charge and what they deliver is widening at a precarious moment for consumer spending.
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