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Adam Green

Verified
  • Radio Presenter, BBC
England
As seen in: BBC, Bottom Line, Forbes, MSN, BBC News, Yahoo Canada, Yahoo News, Yahoo News Australia, 1843, Aol, Yahoo Finance Canada and
"MC Hammer is just above Graeme Souness."

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Articles

FourNet Cloud Contact Centre Powers UK's First Housing Association to Achieve Six Customer Service Excellence Compliance Plus Ratings

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By Adam Green Verified, John O'Hanrahan
| Compare the Cloud Verified
Lincolnshire Housing Partnership has become the first housing association in the United Kingdom to achieve six Compliance Plus ratings under the National Customer Service Excellence standard. The milestone follows the deployment of FourNet's cloud contact centre platform, which unified the organisation's voice, email, webchat, and social media interactions into a single system with real-time reporting and customer feedback analytics.
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Pledge of long-term support for hospitality firms

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By Adam Green Verified, Chloe Hughes Verified
| Yahoo Finance Canada Verified
A 20% cut to business rates from April for pubs, social clubs and live music venues in England could be followed by longer term support for the sector, according to a Shropshire MP. The rate cut, announced by Prime Minister Andy Burnham earlier this week, could save firms about £1,100 next year, the government estimated. The Labour MP for Shrewsbury, Julia Buckley, said Burnham was going to "look at the longer term package over the summer...
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Can we trust the systems we now rely on?

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By Adam Green Verified
| University of Birmingham (Podcast)
Trust, failure and the rise of dependability That AI vulnerabilities exist in certified systems is not a surprise to Arnaboldi; it is the predictable result of treating the two disciplines designed to prevent them as separate: safety engineering, which estimates how often a hazard might occur and models acceptable risk, and security engineering, which asks what happens if someone deliberately causes that hazard. “I can’t calculate the probability of an attacker deciding to put a rock on the road.
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